Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist in growing private patient admissions and manage consultant relationships.
- Company: Yorkshire Clinic, a leading private hospital with an outstanding CQC rating.
- Benefits: 25 days leave, competitive salary, and a supportive work environment.
- Other info: Work in a beautiful woodland setting with opportunities for personal growth.
- Why this job: Join a dynamic team and make a real difference in patient care.
- Qualifications: Marketing or sales experience and excellent communication skills.
The predicted salary is between 36000 - 60000 £ per year.
The Yorkshire Clinic is one of West Yorkshire's leading private hospitals set in three acres of woodland in the grounds of Cottingley Hall near Bingley. The hospital opened in 1982 and has 57 bedrooms including one twin-bedded room all with en suite facilities.
You will assist the Hospital to grow self-pay and Private Medically Insured admissions to defined targets. To effectively manage consultant relationships to ensure the private patient experience is consistently delivered. This interaction will be across all channels; in person, on the telephone, and in writing. To be measured through patient satisfaction compliments and/or complaints whilst undertaking analysis of private activity in order to maximise revenue generation.
What you’ll do:
- Handle all enquiries and book appointments via telephone, email, or social media.
- Provide detailed information to patient enquiries whilst delivering excellent customer service.
- Build and maintain excellent relationships with internal hospital teams, consultants, medical secretaries, and external stakeholders to ensure appointments are converted.
- Maintain contact with potential patients to ensure they are satisfied with the progress of their enquiry.
What you’ll bring with you:
- Marketing and/or Sales experience.
- Ability to manage a portfolio of private patients from initial call to discharge.
- Sound Computer skills using the MS Office Suite and Web based reporting.
- Confident in engaging with a variety of people, particularly in a high-end setting.
- Excellent communication skills both face to face, over the phone, and in writing.
- Articulate with the highest standard of personal presentation.
Benefits:
- 25 Days Leave
Private Patient Co-ordinator in Leeds employer: Ramsay Health
Contact Detail:
Ramsay Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Patient Co-ordinator in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare industry, especially those connected to private patient care. Attend events or join online forums where you can chat with professionals and learn about opportunities.
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from the Yorkshire Clinic or similar places, be ready to share why you're the perfect fit for the Private Patient Co-ordinator role. Keep it concise and engaging!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and suitability for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Private Patient Co-ordinator in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Private Patient Co-ordinator role. Highlight your relevant experience in marketing or sales, and showcase how your skills align with the job description. We want to see how you can contribute to our team!
Show Off Your Communication Skills: Since this role involves a lot of interaction with patients and consultants, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application, and don’t forget to mention any experience you have in delivering top-notch customer service.
Be Personable and Professional: We’re looking for someone who can engage confidently with a variety of people. Make sure your application reflects your personality while maintaining professionalism. A friendly tone can go a long way in making a great first impression!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application promptly, and it shows you’re keen on joining our team at the Yorkshire Clinic!
How to prepare for a job interview at Ramsay Health
✨Know Your Stuff
Make sure you understand the role of a Private Patient Co-ordinator inside out. Familiarise yourself with the Yorkshire Clinic's services, values, and recent achievements, like their outstanding CQC rating. This will show your genuine interest and help you answer questions more confidently.
✨Practice Your People Skills
Since this role involves a lot of interaction with patients and consultants, practice your communication skills. Role-play common scenarios with a friend or family member, focusing on how to handle enquiries and provide excellent customer service. This will help you feel more at ease during the interview.
✨Showcase Your Experience
Be ready to discuss your marketing and sales experience in detail. Think of specific examples where you've successfully managed relationships or improved patient satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Dress to Impress
First impressions matter, especially in a high-end setting like the Yorkshire Clinic. Dress smartly and ensure your personal presentation is top-notch. This not only reflects your professionalism but also shows that you respect the interview process and the organisation.