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- Tasks: Join our team as a Hospital Concierge, assisting with patient movement and maintaining hospital supplies.
- Company: Tees Valley Hospital is part of Ramsay Health Care UK, a leading independent healthcare provider.
- Benefits: Enjoy 25 days leave, private medical cover, free training, and flexible shifts.
- Why this job: Be part of a caring team in a modern environment focused on high-quality patient care.
- Qualifications: Ideal candidates should have portering experience and excellent communication skills.
- Other info: Flexible hours and opportunities for personal development await you!
The predicted salary is between 20000 - 28000 £ per year.
Location: Tees Valley Hospital, Middlesbrough
Hours: 22.5 hours per week, Part-time
Shifts for the role will include 7.00am-3.00pm or 11.00am-7.00pm, flexible depending on business needs. You will need to be flexible as the role will be required to cover periods of annual leave.
Salary: Depending on experience + Benefits
Summary: Tees Valley Hospital is part of Ramsay Health Care UK, one of the leading independent healthcare providers in England. The hospital opened in 2018 and has built an excellent reputation for delivering first class healthcare for patients with health insurance, patients who are self-funding treatment and NHS patients exercising choice through the e-referral system. By investing in the latest advanced medical technology, we offer a wide range of treatments and services. We care for patients from initial outpatient consultation and diagnostic scanning through to surgical treatment and recovery.
The role: We currently have a great new opportunity for a Hospital Porter to join our team at our Tees Valley Hospital, based in Middlesbrough. You will join our existing team who is committed to a high standard of work and who can demonstrate excellent organisation and communication skills as well as being highly motivated, flexible and an excellent team-worker.
The Hospital Porter will be reporting to the Supplies Managers you will provide a high-quality portering service to all Hospital departments and patient movement services. The role will include:
- Removal of clinical & non-clinical waste
- Obtaining of supplies and equipment to replenish all departments in the hospital
- Medical gas replenishment
- Moving patients around the hospital as directed by the clinical team
- Receiving and receipting in of all deliveries
As the Hospital Porter you will have the opportunity to enjoy working in a close multi-disciplinary team where there is real respect and a drive for high quality, evidence based safe patient care in an innovative modern working environment which will broaden your skills and experience as well as supporting training and development opportunities.
If this is you and you possess excellent communication and customer service skills, have a high attention to detail, you are looking for a challenge and thrive on pressure. You will need to be a results driven individual, focused on adding value to succeed in this role. Be versatile and not afraid to take on additional challenges as you develop in this key role.
You will ideally have:
- Portering experience
- Effective communication skills and proven ability to work effectively in a team environment and independently as required
- Flexibility and adaptability to meet the needs of the Hospital
- Sound written and verbal communication skills
- Planning and organisational skills
- Clean driving license
- Experience ideally in the Healthcare sector (Desirable)
Benefits:
- 25 Days Leave + Bank Holidays (prorated)
- Private Pension
- Flexible shift patterns available where possible
- Enhanced Competitive Parental Leave Policies
- Private Medical Cover with option to add partner & dependants
- Life Assurance (Death in Service) x3 base salary
- Free Training and Development via the Ramsay Academy
- Free Parking on site (where possible)
- Subsidised staff restaurant (where possible)
- Concerts for Carers
- Employee Assistance Programme
- Cycle2Work scheme available, in partnership with Halfords
- The Blue Light Card Scheme
About Us: Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. Our employees are Ramsay. The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. The Ramsay Way culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success. We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’. We are committed to equality of opportunity for all.
This position is subject to background and DBS checks.
Hospital Concierge employer: Ramsay Health Care
Contact Detail:
Ramsay Health Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospital Concierge
✨Tip Number 1
Familiarise yourself with the specific duties of a Hospital Porter. Understanding the role's responsibilities, such as patient movement and waste management, will help you demonstrate your knowledge during any informal discussions or interviews.
✨Tip Number 2
Network with current or former employees of Ramsay Health Care. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage to tailor your approach when applying.
✨Tip Number 3
Showcase your flexibility and adaptability in conversations. Since the role requires covering shifts and adapting to changing needs, emphasising your willingness to be versatile can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your customer service skills. As a Hospital Porter, you'll interact with patients and staff, so being ready to share examples of how you've provided excellent service in past roles can make a strong impression.
We think you need these skills to ace Hospital Concierge
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that align with the Hospital Porter role. Emphasise any previous portering or healthcare experience, as well as your communication and organisational skills.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the position and the hospital's values. Mention specific examples of how your skills and experiences make you a great fit for the team at Tees Valley Hospital.
Highlight Flexibility: Since the role requires flexibility in shifts, be sure to mention your availability and willingness to adapt to changing schedules. This shows that you understand the demands of the job and are ready to meet them.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a healthcare environment.
How to prepare for a job interview at Ramsay Health Care
✨Show Your Flexibility
Since the role requires flexibility in shifts, be prepared to discuss your availability and willingness to adapt to changing schedules. Highlight any previous experiences where you successfully managed flexible working hours.
✨Demonstrate Teamwork Skills
The position involves working closely with a multi-disciplinary team. Share examples of how you've effectively collaborated with others in past roles, showcasing your communication skills and ability to contribute positively to a team environment.
✨Highlight Attention to Detail
As a Hospital Porter, attention to detail is crucial. Prepare to discuss specific instances where your meticulous nature has led to successful outcomes, whether in healthcare or other fields.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in high-pressure situations. Think of scenarios where you had to think on your feet, especially in a healthcare context, and be ready to explain how you handled them.
