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- Tasks: Manage the private patient pathway and ensure exceptional service delivery.
- Company: Join Ramsay Health Care, a leading global hospital group with a strong reputation.
- Benefits: Enjoy 25 days leave, flexible shifts, private medical cover, and free training.
- Why this job: Make a real difference in healthcare while developing your skills in a supportive environment.
- Qualifications: Experience in administration and excellent communication skills are essential.
- Other info: Be part of a culture that values teamwork and prioritises patient care.
Winfield Hospital is one of Gloucestershire's leading private hospitals, located on the outskirts of the City of Gloucester. It is situated off the Northern Ring Road with excellent road and rail links. The hospital opened in 1992 and currently has 39 beds including thirty four single rooms all with en-suite facilities.
We have a great new opportunity for an experienced enthusiastic and highly motivated customer focused Private Patient Administrator to join our team at Winfield Hospital, based in Gloucester. As a Private Patient Administrator, you will be responsible for efficiently managing the private patient pathway within the hospital to ensure that all private patients receive the service they expect.
You are required to deliver a high standard of support to customers, be a motivating and approachable point of contact for the employees involved in the private patient journey to ensure operational excellence. Superb communication skills at all levels and computer and keyboard competencies are essential. You will ideally have proven experience of working in an administration setting, and have the ability to organise and prioritise yours and other’s workloads. Healthcare experience will be a real advantage.
Skills and Attributes
- Attention to detail and team working is an important part of this role
- Ability to use and analyse data
- Establishing and maintaining relationships with both internal and external stakeholders will be a key part of the success of this role.
What you’ll bring with you
- Proven track record of achieving targets whilst maintaining an outstanding level of customer service
- Excellent verbal and written communication skills
- Proficient computer skills to include Excel and Word
- Experience working in a private healthcare setting is preferred
Benefits
- 25 Days Leave + Bank Holidays
- Buy & Sell Flexi Leave Options
- Private Pension where Ramsay will match up to 5% after a qualifying period
- Flexible shift patterns available where possible
- Enhanced Competitive Parental Leave Policies
- Private Medical Cover with option to add partner & dependants
- Life Assurance (Death in Service) x3 base salary
- Free Training and Development via the Ramsay Academy
- Subsidised staff restaurant (where possible)
- Concerts for Carers
- Employee Assistance Programme
- Cycle2Work scheme available, in partnership with Halfords
- The Blue Light Card Scheme
Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 11 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, “can do” attitude who want to make a difference in their work.
We are committed to equality of opportunity for all. We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that’s as true today as it was when we welcomed our first patients in 1964.
This position is subject to background and DBS checks.
Private Patient Administrator in Gloucester employer: Ramsay Health Care
Contact Detail:
Ramsay Health Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Patient Administrator in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the hunt for a Private Patient Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Winfield Hospital and understanding their values. Be ready to discuss how your experience aligns with their commitment to patient care and operational excellence. Show them you’re not just another candidate, but someone who truly cares about making a difference.
✨Tip Number 3
Practice your communication skills! As a Private Patient Administrator, you'll need to be approachable and clear. Try mock interviews with friends or family to get comfortable talking about your experience and how you can contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Ramsay Health Care family and are keen to be part of their mission to deliver top-notch patient care.
We think you need these skills to ace Private Patient Administrator in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Private Patient Administrator role. Highlight your relevant experience in administration and customer service, especially in healthcare settings. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team at Winfield Hospital. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Ramsay Health Care!
How to prepare for a job interview at Ramsay Health Care
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Private Patient Administrator role. Familiarise yourself with the responsibilities and skills mentioned in the job description, especially around customer service and communication. This will help you tailor your answers to show how you fit perfectly into their team.
✨Showcase Your Experience
Be ready to discuss your previous experience in administration and any healthcare settings. Prepare specific examples of how you've managed workloads, maintained relationships with stakeholders, and delivered excellent customer service. This will demonstrate your capability and enthusiasm for the role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the hospital's culture, the team you'll be working with, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Practice Your Communication Skills
Since superb communication skills are essential for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable discussing your experiences and answering common interview questions.
