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- Tasks: Join our team as a Bank Receptionist, providing top-notch admin support and liaising with patients and staff.
- Company: Berkshire Independent Hospital is a leading private hospital known for high-quality healthcare and advanced treatments.
- Benefits: Enjoy competitive pay, free DBS checks, pension scheme, training opportunities, free parking, and subsidised meals.
- Why this job: Be part of a dynamic environment where your communication skills shine and you make a real impact.
- Qualifications: GCSE Maths/English or equivalent, strong organisational skills, and proficiency in Microsoft Office required.
- Other info: Flexible working hours based on business needs; ideal for students seeking valuable experience.
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The role
We are looking for an experienced Receptionist to join our Administration team.
This post is for a Bank Receptionist where you will be called in to work as and when the business needs, there could be very busy or quieter times. You will work with delivering exceptional standards of administration support across the variety of departments within the Hospital.
This is an extremely busy role liaising with patients, Consultants and all hospital departments. We need an individual with a professional approach, excellent verbal communication skills, initiative, the ability to work within a team and adaptable. You must be computer literate – experience with Word and Outlook being essential. Previous use of an Electronic Patient Record system would be an advantage.
Where you’ll be based
The Berkshire Independent Hospital is one of Berkshire’s leading private hospitals with an excellent reputation for delivering high quality healthcare, treatments and services. The hospital, built in 1993, has 43 individual patient rooms all with en suite facilities. By investing in advanced medical technology, the hospital offers a wide range of treatments and services. The three fully equipped theatres with a seven-bedded recovery area are particularly suitable for orthopaedic procedures offered, such as arthroscopy, hip and knee replacement, spinal discectomy. A dedicated day surgery suite is suitable for minor surgery and endoscopy.
What you will bring with you
• Maths/English to GCSE level or equivalent
• Proven organisational and communication skills at all levels, both written and oral.
• Proficient in the use of Microsoft Office including databases
• Ability to communicate effectively with colleagues and consultants on a day to day basis applying appropriate methods and interpersonal skills
• Positive, willing attitude
• Self-motivated and possess strong organisational, interpersonal and above all customer service skills.
What we give back to you
• Competitive hourly rates plus enhancements
• Free DBS
• Contributory pension scheme
• Excellent training and development opportunities
• Free parking and subsidised staff restaurant (subject to site facilities)
• Free uniform
• Access to Blue Light Card
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Bank Receptionist employer: Ramsay Health Care
Contact Detail:
Ramsay Health Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Receptionist
✨Tip Number 1
Familiarise yourself with the specific duties of a Bank Receptionist in a hospital setting. Understanding the unique challenges and demands of this role will help you demonstrate your readiness to handle busy periods and liaise effectively with patients and medical staff.
✨Tip Number 2
Brush up on your Microsoft Office skills, particularly Word and Outlook, as these are essential for the role. Consider taking a quick online course or tutorial to ensure you're confident in using these applications efficiently.
✨Tip Number 3
Highlight any previous experience you have with Electronic Patient Record systems. If you don’t have direct experience, research common systems used in hospitals and be prepared to discuss how your skills can transfer to learning new software quickly.
✨Tip Number 4
Prepare to showcase your communication and organisational skills during the interview. Think of examples from your past work where you successfully managed multiple tasks or resolved conflicts, as these will illustrate your ability to thrive in a busy hospital environment.
We think you need these skills to ace Bank Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. Emphasise your organisational and communication skills, as well as your proficiency in Microsoft Office.
Craft a Strong Cover Letter: Write a cover letter that showcases your professional approach and adaptability. Mention specific examples of how you've successfully managed busy environments or liaised with various stakeholders in previous roles.
Highlight Relevant Experience: If you have experience with Electronic Patient Record systems or similar administrative roles, be sure to include this in your application. It can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ramsay Health Care
✨Showcase Your Communication Skills
As a Bank Receptionist, you'll be liaising with patients and consultants regularly. Make sure to demonstrate your excellent verbal communication skills during the interview. Practice clear and concise responses to common questions, and don't hesitate to ask for clarification if you don't understand something.
✨Highlight Your Organisational Abilities
This role requires strong organisational skills due to the busy environment. Be prepared to discuss specific examples from your past experiences where you've successfully managed multiple tasks or prioritised effectively. This will show that you can handle the demands of the position.
✨Familiarise Yourself with Relevant Software
Since proficiency in Microsoft Office and experience with Electronic Patient Record systems are essential, brush up on these tools before your interview. You might be asked about your experience with them, so be ready to discuss how you've used these applications in previous roles.
✨Demonstrate Adaptability and Teamwork
The job requires someone who can adapt to varying workloads and work well within a team. Prepare to share examples of how you've successfully adapted to changes in your work environment or collaborated with colleagues to achieve a common goal. This will highlight your flexibility and team spirit.
