Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage patient enquiries and appointments with top-notch customer service.
- Company: Join Ramsay Health Care, a leading global hospital group.
- Benefits: Enjoy 25 days leave, private medical cover, and flexible shifts.
- Why this job: Make a real difference in healthcare while building valuable relationships.
- Qualifications: Marketing or sales experience and excellent communication skills required.
- Other info: Be part of a supportive team that values your growth and well-being.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Private Patient Co-ordinator role at Ramsay Health Care UK. Euxton Hall Hospital – Chorley. Full Time – 37.5 hours per week. Salary – Depending on experience + Benefits.
What You’ll Do
- Handle all enquiries and book appointments via telephone, email or social media
- Provide detailed information to patient enquiries while delivering excellent customer service
- Build and maintain excellent relationships with internal hospital teams, consultants, medical secretaries and external stakeholders to ensure appointments are converted
- Maintain contact with potential patients to ensure they are satisfied with the progress of their enquiry
What You’ll Bring
- Marketing and/or Sales experience
- Ability to manage a portfolio of private patients from initial call to discharge
- Sound computer skills using the MS Office Suite and web-based reporting
- Confident in engaging with a variety of people, particularly in a high-end setting
- Excellent communication skills both face to face, over the phone and in writing
- Articulate with the highest standard of personal presentation
Benefits
- 25 Days Leave + Bank Holidays
- Buy & Sell Flexi Leave Options
- Private Pension where Ramsay will match up to 5% after a qualifying period
- Flexible shift patterns available where possible
- Enhanced Competitive Parental Leave Policies
- Private Medical Cover with option to add partner & dependants
- Life Assurance (Death in Service) x3 base salary
- Free Training and Development via the Ramsay Academy
- Subsidised staff restaurant (where possible)
- Concerts for Carers
- Employee Assistance Programme
- Cycle2Work scheme available, in partnership with Halfords
- The Blue Light Card Scheme
About Us
Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 11 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. \”Our employees are Ramsay.\” The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success. We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’. We are committed to equality of opportunity for all. We care. It’s more than what we do, it’s who we are.
It’s a belief that remains true today as it was when we welcomed our first patients in 1964. The Ramsay Way culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging others to adopt the same behaviours. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Health Care Provider
Industries
- Hospitals and Health Care
#J-18808-Ljbffr
Private Patient Co-ordinator employer: Ramsay Health Care UK
Contact Detail:
Ramsay Health Care UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Patient Co-ordinator
✨Tip Number 1
Get to know the Ramsay Health Care culture! Research their values and mission, and think about how your own experiences align with them. This will help you connect during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with patients and internal teams, role-play common scenarios with a friend. This will boost your confidence and help you articulate your thoughts clearly when it matters most.
✨Tip Number 3
Network like a pro! Reach out to current or former Ramsay employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Private Patient Co-ordinator role. Personal connections can make a big difference!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can tailor your application to highlight your marketing and sales experience, which is key for this role. Don’t miss out on this opportunity!
We think you need these skills to ace Private Patient Co-ordinator
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant experience in marketing or sales, and showcase how your skills align with what we’re looking for in a Private Patient Co-ordinator.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Ramsay Health Care.
How to prepare for a job interview at Ramsay Health Care UK
✨Know Your Stuff
Before the interview, make sure you understand Ramsay Health Care's values and how they align with your own. Familiarise yourself with their services and the role of a Private Patient Co-ordinator. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Private Patient Co-ordinator, excellent communication is key. During the interview, practice articulating your thoughts clearly and concisely. Use examples from your past experiences to demonstrate how you've effectively communicated with patients or colleagues, especially in high-pressure situations.
✨Demonstrate Your Customer Service Mindset
Ramsay Health Care values a positive, 'can do' attitude. Be prepared to discuss how you've gone above and beyond for customers in previous roles. Share specific instances where you turned a challenging situation into a positive experience for a patient or client.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This shows your interest in the role and helps you gauge if it's the right fit for you. You might ask about the team dynamics, how success is measured in the role, or what training opportunities are available.
