Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of Pinehill Hospital, managing patient interactions and administrative tasks.
- Company: Join Ramsay Health Care UK, a leading global hospital group with a stellar reputation.
- Benefits: Enjoy 25 days leave, flexible shifts, private medical cover, and free training opportunities.
- Why this job: Make a real difference in healthcare while working in a supportive, positive environment.
- Qualifications: GCSE Maths/English, customer service experience, and proficiency in Microsoft Office required.
- Other info: Part-time evening shifts perfect for students looking to balance work and studies.
Hospital Receptionist & Medical Administrator
Join to apply for the Hospital Receptionist & Medical Administrator role at Ramsay Health Care UK.
Overview
Pinehill Hospital is one of Hertfordshire\’s leading private hospitals with an excellent reputation for delivering high quality private hospital treatment. Situated in tranquil, wooded surroundings, Pinehill provides a peaceful environment to aid a speedy recovery.
Role details
Location: Pinehill Hospital, Hitchin
Hours: 20 Hours Per Week, Part-Time
Evening shifts: 4pm-9pm Monday to Friday (this role could suit someone looking to work after school hours)
The Role
We are looking for an experienced Receptionist to join our team. You will work with delivering exceptional standards of administration and customer service while being the front face of the hospital. This is an extremely busy role liaising with patients, Consultants and all hospital departments. You must have a professional approach, excellent verbal communication skills, initiative, the ability to work within a team and adaptability. You must be computer literate – experience with Word and Outlook being essential.
We are looking for someone who can do evenings. Evening shifts are 4pm-9pm Monday to Friday.
What you will bring
- Experience in a front facing or customer service role
- Maths/English to GCSE level or equivalent
- Proven organisational and communication skills at all levels, both written and oral
- Proficient in the use of Microsoft Office including databases
- Ability to communicate effectively with colleagues and consultants on a day to day basis applying appropriate methods and interpersonal skills
- Positive, willing attitude
- Self-motivated and possess strong organisational, interpersonal and customer service skills
Benefits
- 25 Days Leave + Bank Holidays
- Private Pension where Ramsay will match up to 5% after a qualifying period
- Flexible shift patterns available where possible
- Enhanced Competitive Parental Leave Policies
- Private Medical Cover with option to add partner & dependants
- Life Assurance (Death in Service) x3 base salary
- Free Training and Development via the Ramsay Academy
- Free Parking on site
- Subsidised staff restaurant
- Concerts for Carers
- Employee Assistance Programme
- Cycle2Work scheme available, in partnership with Halfords
- The Blue Light Card Scheme
About Ramsay Health Care UK
Ramsay Health Care UK is a well-established global hospital group with over 60 years\’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, \’can do\’ attitude who want to make a difference in their work. Our employees are Ramsay. The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. The Ramsay Way culture recognizes that people – staff and doctors – are Ramsay Health Care\’s most important asset and this has been key to our ongoing success. We are proud of our \’Speak Up for Safety\’ programme and ensure that the patient is at the heart of everything we do. Join us and have more \’Time to Care\’.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
#J-18808-Ljbffr
Hospital Receptionist & Medical Administrator employer: Ramsay Health Care UK
Contact Detail:
Ramsay Health Care UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospital Receptionist & Medical Administrator
✨Tip Number 1
Familiarise yourself with the specific duties of a Hospital Receptionist & Medical Administrator. Understanding the daily tasks and challenges faced in this role will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Highlight your customer service experience in previous roles. Since this position requires excellent interpersonal skills, be prepared to share examples of how you've successfully managed patient interactions or resolved conflicts.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Word and Outlook. Being proficient in these applications is essential for the role, so consider taking a quick online course or tutorial to refresh your knowledge.
✨Tip Number 4
Prepare to discuss your adaptability and teamwork skills. The role involves working closely with various departments, so think of instances where you've successfully collaborated with others or adapted to changing situations in a busy environment.
We think you need these skills to ace Hospital Receptionist & Medical Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Hospital Receptionist & Medical Administrator position. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service and administration. Emphasise your communication skills, computer literacy, and any relevant qualifications, such as GCSEs in Maths and English.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your previous experience aligns with the responsibilities of the position, particularly your ability to work in a busy environment and your positive attitude.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Ramsay Health Care UK
✨Showcase Your Customer Service Skills
As a Hospital Receptionist, you'll be the first point of contact for patients. Highlight your previous experience in customer service roles and provide examples of how you've handled difficult situations with professionalism and empathy.
✨Demonstrate Your Organisational Abilities
This role requires strong organisational skills. Be prepared to discuss how you manage your time and prioritise tasks, especially in a busy environment. Mention any tools or methods you use to stay organised.
✨Familiarise Yourself with Microsoft Office
Since proficiency in Word and Outlook is essential, brush up on these applications before the interview. You might be asked about your experience with them, so be ready to discuss specific tasks you've completed using these tools.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions. Ask about the team dynamics, the hospital's approach to patient care, or opportunities for professional development. This demonstrates your enthusiasm and commitment to the role.
