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- Tasks: Serve delicious meals and drinks while ensuring a positive dining experience for patients.
- Company: Join Ramsay Health Care UK, a global leader in patient care.
- Benefits: Enjoy 25 days annual leave, private healthcare, and flexible shifts.
- Why this job: Make a real difference in patient care through great food and service.
- Qualifications: Level 2 Food Hygiene Certificate preferred; customer service skills are essential.
- Other info: Be part of a compassionate team with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Catering Assistant at Ramsay Health Care UK – Oaks Hospital. Full Time (37.5 hours per week). Working within our catering department as part of the Ward Pantry Team and reporting to the Head Chef, this role delivers a high-quality, efficient catering service to patients, staff and visitors. Meals and beverages are served safely, hygienically and with compassion to enhance the overall patient experience.
Are you passionate about great customer service and supporting patient care through catering? Oaks Hospital is looking for a dedicated Catering Assistant to join our team on a full-time basis. This is a rewarding role where you’ll provide nutritious meals and a positive dining experience for our patients.
Responsibilities
- Food Service & Delivery: Serve meals and drinks according to ward menus and dietary requirements; deliver and collect meal trolleys to and from wards; assist with food regeneration, presentation and garnishing.
- Patient Interaction: Take accurate food and beverage orders from patients; provide clear information on menu choices; maintain a friendly, caring and professional approach at all times.
- Hygiene & Safety: Clean catering equipment and service areas daily; follow strict food safety and hygiene standards (HACCP); record food and equipment temperatures accurately.
- Stock & Supplies: Pick and pack ward food orders; ensure crockery, cutlery and utensils are well-stocked and available.
Qualifications & Skills
- Level 2 Food Hygiene Certificate (essential – can be gained after joining).
- Previous catering or food service experience (preferred, but not essential).
- Excellent customer service and communication skills.
- Ability to work flexibly across shifts, including evenings and weekends.
- Strong attention to detail and commitment to cleanliness.
Personal Attributes
- Compassionate and patient-focused.
- A reliable team player with a positive attitude.
- Punctual, adaptable and willing to learn.
What We Offer
- 25 days annual leave + Bank Holidays (with buy & sell options).
- Private pension scheme (Ramsay will match up to 5% after qualifying period).
- Flexible shift patterns where possible.
- Enhanced parental leave policies (launched 2023).
- Private healthcare for you and your dependents (including online GP access).
- Life assurance (Death in Service).
- Free training and development via Ramsay Academy.
- Free on-site parking (where available).
- Subsidised staff restaurant (where available).
- Over 8,000 discounts and special offers through our benefits portal.
- Discounted cinema tickets and Blue Light Card membership.
About Us
Ramsay Health Care UK is a well-established global hospital group with over 50 years of experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. We are known for our strong relationship with the NHS and our Ramsay Way culture that places people at the center of care.
Additional Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Hospitals and Health Care
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Catering Assistant employer: Ramsay Health Care UK
Contact Detail:
Ramsay Health Care UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Assistant
✨Tip Number 1
Get to know the Ramsay Health Care culture! Research our values and mission so you can show us how you fit in. When you understand what we stand for, you can tailor your approach during interviews and conversations.
✨Tip Number 2
Practice your customer service skills! As a Catering Assistant, you'll be interacting with patients and staff daily. Role-play scenarios with friends or family to boost your confidence and ensure you come across as friendly and professional.
✨Tip Number 3
Be ready to showcase your flexibility! We love team players who can adapt to different shifts and tasks. During interviews, share examples of how you've successfully juggled multiple responsibilities in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining our team at Oaks Hospital. Don’t miss out on this opportunity!
We think you need these skills to ace Catering Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing great customer service. Share any experiences where you've gone the extra mile to make someone's day better, especially in a catering or food service context.
Highlight Relevant Experience: Even if you don't have direct catering experience, think about any roles where you've worked with food or served customers. We want to see how your skills can translate into this role, so don’t be shy about sharing those stories!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ramsay Health Care UK
✨Know Your Menu
Familiarise yourself with the ward menus and dietary requirements before the interview. Being able to discuss specific meals and how they cater to different needs will show your passion for patient care and attention to detail.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight any experiences where you interacted with customers or patients, as this role is all about creating a positive dining experience.
✨Emphasise Hygiene Knowledge
Brush up on food safety and hygiene standards, especially HACCP. Be ready to discuss how you would maintain cleanliness and safety in the catering environment, as this is crucial for the role.
✨Demonstrate Team Spirit
Think of instances where you've worked well in a team. This role requires collaboration with the Ward Pantry Team, so showing that you're a reliable team player with a positive attitude will make a great impression.
