Bank Receptionist

Bank Receptionist

Reading Temporary No home office possible
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At a Glance

  • Tasks: Join our team as a Bank Receptionist, providing top-notch admin support in a busy hospital environment.
  • Company: Ramsay Health Care UK is a leading private hospital group known for high-quality healthcare services.
  • Benefits: Enjoy competitive pay, free DBS checks, training opportunities, and subsidised staff meals.
  • Why this job: Make a real difference in patient care while working in a supportive and dynamic team culture.
  • Qualifications: GCSE Maths/English or equivalent, strong communication skills, and proficiency in Microsoft Office required.
  • Other info: Flexible hours with the chance to work in various departments as needed.

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Bank Receptionist – Berkshire Hospital – Bank Hours

The role

We are looking for an experienced Receptionist to join our Administration team.

Job Description

Bank Receptionist – Berkshire Hospital – Bank Hours

The role

We are looking for an experienced Receptionist to join our Administration team.

This post is for a Bank Receptionist where you will be called in to work as and when the business needs, there could be very busy or quieter times. You will work with delivering exceptional standards of administration support across the variety of departments within the Hospital.

This is an extremely busy role liaising with patients, Consultants and all hospital departments. We need an individual with a professional approach, excellent verbal communication skills, initiative, the ability to work within a team and adaptable. You must be computer literate – experience with Word and Outlook being essential. Previous use of an Electronic Patient Record system would be an advantage.

Where you’ll be based

The Berkshire Independent Hospital is one of Berkshire’s leading private hospitals with an excellent reputation for delivering high quality healthcare, treatments and services. The hospital, built in 1993, has 43 individual patient rooms all with en suite facilities. By investing in advanced medical technology, the hospital offers a wide range of treatments and services. The three fully equipped theatres with a seven-bedded recovery area are particularly suitable for orthopaedic procedures offered, such as arthroscopy, hip and knee replacement, spinal discectomy. A dedicated day surgery suite is suitable for minor surgery and endoscopy.

What You Will Bring With You

  • Maths/English to GCSE level or equivalent
  • Proven organisational and communication skills at all levels, both written and oral.
  • Proficient in the use of Microsoft Office including databases
  • Ability to communicate effectively with colleagues and consultants on a day to day basis applying appropriate methods and interpersonal skills
  • Positive, willing attitude
  • Self-motivated and possess strong organisational, interpersonal and above all customer service skills.

What We Give Back To You

  • Competitive hourly rates plus enhancements
  • Free DBS
  • Contributory pension scheme
  • Excellent training and development opportunities
  • Free parking and subsidised staff restaurant (subject to site facilities)
  • Free uniform
  • Access to Blue Light Card

About Us

Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. \”Our employees are Ramsay.\” The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.

We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.

We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. Berkshire Hospital is committed to quality, equality and opportunity for all.

We care.

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it\’s a belief that\’s as true today as it was when we welcomed our first patients in 1964.

“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Administrative

  • Industries

    Hospitals and Health Care

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Bank Receptionist employer: Ramsay Health Care UK

Ramsay Health Care UK is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. As a Bank Receptionist at the Berkshire Hospital, you will enjoy competitive hourly rates, excellent training opportunities, and a commitment to quality care, all within a state-of-the-art facility known for its high standards in healthcare. Join a team that values your contributions and fosters a positive, 'can do' attitude, making a meaningful impact in the lives of patients.
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Contact Detail:

Ramsay Health Care UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bank Receptionist

✨Tip Number 1

Familiarise yourself with Ramsay Health Care's values and culture. Understanding 'The Ramsay Way' will help you align your responses during any interviews, showcasing that you're a good fit for their team.

✨Tip Number 2

Brush up on your communication skills, especially in a healthcare context. Practice how to effectively communicate with patients and colleagues, as this role requires excellent verbal interaction.

✨Tip Number 3

Gain a basic understanding of Electronic Patient Record systems if you haven't already. Even if you don't have direct experience, showing a willingness to learn can set you apart from other candidates.

✨Tip Number 4

Network with current or former employees of Ramsay Health Care. They can provide insights into the work environment and expectations, which can be invaluable during your application process.

We think you need these skills to ace Bank Receptionist

Excellent Verbal Communication Skills
Organisational Skills
Customer Service Skills
Teamwork
Adaptability
Computer Literacy
Proficiency in Microsoft Word
Proficiency in Microsoft Outlook
Experience with Electronic Patient Record Systems
Initiative
Attention to Detail
Positive Attitude
Self-Motivation
Interpersonal Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience as a receptionist, particularly in healthcare settings. Emphasise your organisational skills, communication abilities, and any experience with electronic patient record systems.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role at Ramsay Health Care. Mention specific skills that align with the job description, such as your proficiency in Microsoft Office and your ability to work under pressure.

Highlight Customer Service Skills: Since the role involves liaising with patients and consultants, emphasise your customer service experience. Provide examples of how you've successfully handled challenging situations or provided exceptional service in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.

How to prepare for a job interview at Ramsay Health Care UK

✨Showcase Your Communication Skills

As a Bank Receptionist, you'll be the first point of contact for patients and staff. Make sure to demonstrate your excellent verbal communication skills during the interview. Practice clear and concise responses, and be ready to discuss how you've effectively communicated in previous roles.

✨Highlight Your Organisational Abilities

This role requires strong organisational skills due to the busy environment. Be prepared to share examples of how you've managed multiple tasks or prioritised responsibilities in past positions. This will show that you can handle the demands of the job.

✨Familiarise Yourself with Relevant Software

Since proficiency in Microsoft Office and Electronic Patient Record systems is essential, brush up on these tools before your interview. You might be asked about your experience with them, so having specific examples ready will demonstrate your capability.

✨Emphasise Your Adaptability

The nature of bank hours means flexibility is key. Be ready to discuss situations where you've had to adapt to changing circumstances or work under pressure. This will show that you're a team player who can thrive in a dynamic environment.

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