Bank Administrator/Receptionist
Bank Administrator/Receptionist

Bank Administrator/Receptionist

Nottingham Full-Time No home office possible
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At a Glance

  • Tasks: Join our team as a Bank Administrator/Receptionist, providing essential support across various hospital departments.
  • Company: Ramsay Health Care UK is a leading global hospital group with over 50 years of experience.
  • Benefits: Enjoy competitive pay, flexible hours, free parking, and excellent training opportunities.
  • Why this job: Be part of a friendly team dedicated to exceptional patient care and professional growth.
  • Qualifications: GCSE Maths/English or equivalent, strong communication skills, and proficiency in Microsoft Office required.
  • Other info: This role offers flexible hours, perfect for students seeking work-life balance.

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Join to apply for the Bank Administrator/Receptionist role at Ramsay Health Care UK

Job Description

Bank Administration Assistant/ Receptionist – Nottingham Woodthorpe Hospital – Bank Hours

The role

We are looking for an experienced Administrator/Receptionist to join our Administration team.

Job Description

Bank Administration Assistant/ Receptionist – Nottingham Woodthorpe Hospital – Bank Hours

The role

We are looking for an experienced Administrator/Receptionist to join our Administration team.

This post is for a Bank Administration Assistant where you will be called in to work as and when the business needs, there could be very busy or quieter times. You will work with delivering exceptional standards of administration support across the variety of departments within the Hospital.

This is an extremely busy role liaising with patients, Consultants and all hospital departments. We need an individual with a professional approach, excellent verbal communication skills, initiative, the ability to work within a team and adaptable. You must be computer literate – experience with Word and Outlook being essential. Previous use of an Electronic Patient Record system would be an advantage.

Where you’ll be based

As one of Nottinghamshire’s leading private and NHS Choose & Book hospital, the Woodthorpe Hospital is at the forefront of medical technology and patient care. If you are excited about pushing your ability to the next level, whilst at the same time becoming part of a friendly team renowned for excellence and exceptional patient satisfaction then the Woodthorpe Hospital is for you. The Woodthorpe Hospital presently has 3 theatres. The hospital offers a wide variety of specialities and prides itself on providing a high standard of care to both patients and staff.

Conveniently located towards the north of Nottingham city centre. The hospital offers private and NHS services to the population of Nottingham and beyond and has an excellent reputation for high standards of care and customer service.

Woodthorpe hospital serves the community of Nottingham and our dedicated team are very proud of its Care Quality Commission rating of ‘Good’ across all five domains of the Fundamental Standards of Care; Well Led, Caring, Safe, Effective and Responsive to people’s needs. Although ‘Good’ is excellent our aim is to achieve the standard of ‘Outstanding’ during our next inspection.

What You Will Bring With You

  • Maths/English to GCSE level or equivalent
  • Proven organisational and communication skills at all levels, both written and oral.
  • Proficient in the use of Microsoft Office including databases
  • Ability to communicate effectively with colleagues and consultants on a day to day basis applying appropriate methods and interpersonal skills
  • Positive, willing attitude
  • Self-motivated and possess strong organisational, interpersonal and above all customer service skills.

What Is a Bank Contract

A Bank contract at Ramsay Health Care UK is a flexible employment agreement where you are not committed to a set number of hours per week. Instead, you work on an ad-hoc basis, filling in shifts that we have available in our hospitals. A Bank contract is ideal for individuals seeking flexibility, as it allows you to choose shifts that fit your availability, leaving you with a greater work-life balance. Bank contracts are also a fantastic way to secure additional income alongside other contracted work. Our Bank staff play a crucial role in maintaining service levels during peak times or staff shortages, ensuring that patient care remains uninterrupted.

What We Give Back To You

  • Competitive hourly rates plus enhancements
  • Free DBS
  • Contributory pension scheme
  • Excellent training and development opportunities
  • Free parking and subsidised staff restaurant (subject to site facilities)
  • Free uniform
  • Access to Blue Light Card

About Us

Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. \”Our employees are Ramsay.\” The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.

We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.

We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. Nottingham Woodthorpe Hospital is committed to quality, equality and opportunity for all.

We care.

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it\’s a belief that\’s as true today as it was when we welcomed our first patients in 1964.

“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Administrative

  • Industries

    Hospitals and Health Care

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Bank Administrator/Receptionist employer: Ramsay Health Care UK

Ramsay Health Care UK is an exceptional employer, offering a supportive and dynamic work environment at the Nottingham Woodthorpe Hospital. With a strong focus on employee development, competitive pay, and flexible bank contracts, staff enjoy a healthy work-life balance while contributing to high standards of patient care. The hospital's commitment to excellence and its positive culture make it an ideal place for those looking to grow their careers in healthcare.
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Contact Detail:

Ramsay Health Care UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bank Administrator/Receptionist

Tip Number 1

Familiarise yourself with Ramsay Health Care's values and culture. Understanding 'The Ramsay Way' will help you align your responses during any interviews, showcasing that you're a good fit for their team.

Tip Number 2

Brush up on your communication skills, especially in a healthcare context. Being able to demonstrate effective communication with patients and colleagues can set you apart from other candidates.

Tip Number 3

Highlight any experience you have with Electronic Patient Record systems. Even if it's not mandatory, showing familiarity with such systems can give you an edge in the selection process.

Tip Number 4

Be prepared to discuss your adaptability and how you've handled busy or challenging situations in previous roles. This is crucial for a bank position where flexibility is key.

We think you need these skills to ace Bank Administrator/Receptionist

Excellent Verbal Communication Skills
Organisational Skills
Customer Service Skills
Proficiency in Microsoft Office (Word, Outlook)
Experience with Electronic Patient Record Systems
Interpersonal Skills
Ability to Work in a Team
Adaptability
Self-Motivation
Attention to Detail
Time Management Skills
Professional Approach

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in administration and reception roles. Emphasise your organisational skills, communication abilities, and proficiency with Microsoft Office, particularly Word and Outlook.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role at Ramsay Health Care UK. Mention specific experiences that demonstrate your ability to handle busy environments and liaise effectively with patients and colleagues.

Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as your computer literacy and any experience with Electronic Patient Record systems. Use examples to illustrate how you've successfully used these skills in past roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.

How to prepare for a job interview at Ramsay Health Care UK

Showcase Your Communication Skills

As a Bank Administrator/Receptionist, you'll be liaising with patients and consultants regularly. Make sure to demonstrate your excellent verbal communication skills during the interview. Practice clear and concise responses to common questions, and don't hesitate to ask for clarification if you don't understand something.

Highlight Your Organisational Abilities

This role requires strong organisational skills. Be prepared to discuss specific examples of how you've managed multiple tasks or prioritised workloads in previous positions. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.

Familiarise Yourself with Relevant Software

Since proficiency in Microsoft Office, particularly Word and Outlook, is essential, brush up on these applications before your interview. If you have experience with Electronic Patient Record systems, be ready to discuss that as well, as it could give you an edge over other candidates.

Emphasise Your Adaptability

Given the nature of bank contracts, adaptability is key. Prepare to share instances where you've successfully adapted to changing circumstances or worked under pressure. This will show that you're ready to handle the dynamic environment at Ramsay Health Care UK.

Bank Administrator/Receptionist
Ramsay Health Care UK
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