Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage the private patient pathway and ensure exceptional service delivery.
- Company: Join Winfield Hospital, a leading private healthcare provider in Gloucester.
- Benefits: Enjoy 25 days leave, flexible shifts, and private medical cover.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: Experience in administration and excellent communication skills required.
- Other info: Be part of a supportive team with great career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Winfield Hospital is one of Gloucestershire's leading private hospitals, located on the outskirts of the City of Gloucester. It is situated off the Northern Ring Road with excellent road and rail links. The hospital opened in 1992 and currently has 39 beds including thirty four single rooms all with en-suite facilities.
The role
We have a great new opportunity for an experienced enthusiastic and highly motivated customer focused Private Patient Administrator to join our team at Winfield Hospital, based in Gloucester. As a Private Patient Administrator, you will be responsible for efficiently managing the private patient pathway within the hospital to ensure that all private patients receive the service they expect. You are required to deliver a high standard of support to customers, be a motivating and approachable point of contact for the employees involved in the private patient journey to ensure operational excellence. Superb communication skills at all levels and computer and keyboard competencies are essential. You will ideally have proven experience of working in an administration setting, and have the ability to organise and prioritise yours and other’s workloads. Healthcare experience will be a real advantage.
Skills and Attributes
- Attention to detail and team working is an important part of this role
- Ability to use and analyse data
- Establishing and maintaining relationships with both internal and external stakeholders will be a key part of the success of this role.
What you’ll bring with you
- Proven track record of achieving targets whilst maintaining an outstanding level of customer service
- Excellent verbal and written communication skills
- Proficient computer skills to include Excel and Word
- Experience working in a private healthcare setting is preferred
Benefits
- 25 Days Leave + Bank Holidays
- Buy & Sell Flexi Leave Options
- Private Pension where Ramsay will match up to 5% after a qualifying period
- Flexible shift patterns available where possible
- Enhanced Competitive Parental Leave Policies
- Private Medical Cover with option to add partner & dependants
- Life Assurance (Death in Service) x3 base salary
- Free Training and Development via the Ramsay Academy
- Subsidised staff restaurant (where possible)
- Concerts for Carers
- Employee Assistance Programme
- Cycle2Work scheme available, in partnership with Halfords
- The Blue Light Card Scheme
Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 11 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. Our employees are Ramsay. The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. The Ramsay Way culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’. We are committed to equality of opportunity for all.
We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that’s as true today as it was when we welcomed our first patients in 1964.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
This position is subject to background and DBS checks.
Private Patient Administrator employer: Ramsay Health Care Limited
Contact Detail:
Ramsay Health Care Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Patient Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare industry, especially those who work at Winfield Hospital. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and administration. We want you to showcase your communication skills and attention to detail, so rehearse your answers!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and approachable. It shows you’re serious about the role and ready to represent the hospital’s values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Private Patient Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Private Patient Administrator role. Highlight your relevant experience in administration and customer service, especially in healthcare settings. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team at Winfield Hospital. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since communication is key in this role, make sure your written application reflects your excellent verbal and written skills. Use clear language and check for any typos or errors – we appreciate attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s super easy and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Ramsay Health Care Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Private Patient Administrator inside out. Familiarise yourself with the hospital's services and values, especially how they relate to patient care. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role requires excellent verbal and written communication skills, prepare examples from your past experiences where you've successfully communicated with patients or colleagues. Think about times when you resolved issues or improved processes through effective communication.
✨Demonstrate Attention to Detail
Attention to detail is crucial in this role. Bring along examples of how you've managed data or handled administrative tasks accurately in previous jobs. You could even mention specific software tools you've used, like Excel or Word, to highlight your proficiency.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges faced by the department, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the workplace is the right fit for you.
