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- Tasks: Provide top-notch admin support and customer service in a healthcare setting.
- Company: Join Ramsay Health Care, a leading global hospital group with a strong reputation.
- Benefits: Enjoy 25 days leave, private medical cover, and flexible shifts.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: Previous admin experience and excellent communication skills required.
- Other info: Be part of a supportive team that values your contributions.
The predicted salary is between 28800 - 43200 £ per year.
Cobalt Hospital has been delivering health services for many years and has established a reputation with patients and the healthcare community for consultant led services and high patient satisfaction. Registered with the Care Quality Commission, patients can be assured of the highest standards in surgical, nursing, hygiene and aftercare services at Cobalt.
The role: We are looking for an Administrator to join our team at Cobalt Hospital. In this role you will be an integral part of a team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. You will work to deliver exceptional standards of administration support and customer service across the Hospital. Duties include:
- Administration of specific areas including Outpatient Clinics and Theatre Admissions
- Answering the Hospital main line switchboard
- Greeting patients/visitors at Reception and directing queries
- Processing patient referrals
- General administration support
What you’ll bring with you:
- Excellent customer care skills
- Previous admin experience
- A good standard of computer literacy
- The ability to work within a team
- The ability to make decisions and use your initiative
- Strong communication skills
- A flexible and positive attitude
Benefits:
- 25 Days Leave + Bank Holidays
- Private Pension where Ramsay will match up to 5% after a qualifying period
- Flexible shift patterns available where possible
- Enhanced Competitive Parental Leave Policies
- Private Medical Cover with option to add partner & dependants
- Life Assurance (Death in Service) x3 base salary
- Free Training and Development via the Ramsay Academy
- Free Parking on site
- Subsidised staff restaurant
- Concerts for Carers
- Employee Assistance Programme
- Cycle2Work scheme available, in partnership with Halfords
- The Blue Light Card Scheme
Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. Our employees are Ramsay. The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. The Ramsay Way culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’. We are committed to equality of opportunity for all.
We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.
We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it’s a belief that’s as true today as it was when we welcomed our first patients in 1964.
The Ramsay Way culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company, we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
This position is subject to background and DBS checks.
Administration Assistant in Newcastle upon Tyne employer: Ramsay Health Care Limited
Contact Detail:
Ramsay Health Care Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Assistant in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Research Cobalt Hospital and its values. When you understand what they stand for, you can tailor your approach during interviews and show how you fit into their culture.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local healthcare events. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to administration roles. Think about your past experiences and how they relate to the skills they're looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Cobalt Hospital.
We think you need these skills to ace Administration Assistant in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administration Assistant role. Highlight your previous admin experience and customer care skills, as these are key for us at Cobalt Hospital.
Craft a Compelling Cover Letter: Your cover letter should reflect your enthusiasm for the role and the values of Ramsay Health Care. Share why you want to join our team and how you can contribute to delivering exceptional patient care.
Show Off Your Skills: Don’t forget to showcase your computer literacy and communication skills in your application. We love candidates who can demonstrate their ability to work within a team and use their initiative.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Ramsay Health Care Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Administration Assistant at Cobalt Hospital. Familiarise yourself with the specific tasks mentioned in the job description, like processing patient referrals and managing the switchboard. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Care Skills
Since excellent customer care is a key requirement, prepare examples from your previous experience where you've provided outstanding service. Think about situations where you went above and beyond to help someone, as this will highlight your ability to connect with patients and visitors effectively.
✨Demonstrate Team Spirit
Cobalt Hospital values teamwork, so be ready to discuss how you've successfully collaborated with others in past roles. Share specific instances where your contributions helped achieve a common goal, and emphasise your flexible and positive attitude towards working within a team.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the hospital's culture, the team you'll be working with, or opportunities for professional development. This shows that you're not only interested in the position but also in how you can grow within the organisation.
