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- Tasks: Join our Bookings Team to handle enquiries and support bookings for patients and consultants.
- Company: Ramsay Health Care UK is a leading independent healthcare provider with a strong reputation in England.
- Benefits: Enjoy free DBS checks, a contributory pension scheme, excellent training, and subsidised meals.
- Why this job: Be part of a supportive team that values your skills and offers opportunities to make a difference.
- Qualifications: GCSE Maths/English or equivalent; strong organisational and communication skills required.
- Other info: This role is based at Rowley Hall Hospital, a historic site with a commitment to quality care.
The predicted salary is between 30000 - 42000 £ per year.
time left to apply End Date: July 31, 2025 (12 days left to apply)
job requisition id JR14197
Job Description
The role
We are looking to recruit a person to work as part of the Bookings Team, to support with bookings and enquiries. You will be an integral part of a team who are committed to delivering the highest quality outcomes in a supported environment, where you will be valued for your skills and expertise. You will be expected to deliver a first class service to patients, consultants and colleagues.
Where you will be based
Rowley Hall Hospital is one of Staffordshire\’s leading private hospitals, part of Ramsay Health Care UK, one of the leading independent healthcare providers in England.
The hospital is a Georgian listed building in five acres of Rowley Park, opened in 1987 has an excellent reputation for delivering high quality healthcare for patients with health insurance, patients who are self-funding treatment or NHS patients exercising choice through the e-referral system.
What you will bring with you
Maths/English to GCSE level or equivalent
Proven organisational and communication skills at all levels, both written and oral.
Proficient in the use of Microsoft Office including databases
Ability to communicate effectively with colleagues and consultants on a day to day basis applying appropriate methods and interpersonal skills
Positive, willing attitude
Self-motivated and possess strong organisational, interpersonal and above all customer service skills.
What we give back to you
Free DBS
Contributory pension scheme
Excellent training and development opportunities
Free parking and subsidised staff restaurant (subject to site facilities)
Free uniform
Access to Blue Light Card
About us
Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. \”Our employees are Ramsay.\” The skills and commitment of our employees forms the basis for our success.
We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.
We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.
We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. Rowley Hall Hospital is committed to quality, equality and opportunity for all.
It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it\’s a belief that\’s as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
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Bank Bookings Clerk employer: Ramsay Health Care Limited
Contact Detail:
Ramsay Health Care Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Bookings Clerk
✨Tip Number 1
Familiarise yourself with the specific services offered at Rowley Hall Hospital. Understanding their patient care approach and the types of treatments they provide will help you demonstrate your enthusiasm for the role during any discussions.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel and databases, as these are crucial for the role. Consider taking a quick online course or tutorial to ensure you're confident in using these tools effectively.
✨Tip Number 3
Prepare to showcase your organisational and communication skills through examples from your past experiences. Think of specific situations where you successfully managed bookings or handled enquiries, as this will highlight your suitability for the team.
✨Tip Number 4
Adopt a positive and proactive attitude when engaging with the recruitment team. Show your willingness to learn and adapt, as Ramsay Health Care values employees who are eager to contribute to a supportive environment.
We think you need these skills to ace Bank Bookings Clerk
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Bank Bookings Clerk position. Tailor your application to highlight how your skills and experiences align with what Ramsay Health Care is looking for.
Highlight Relevant Skills: Emphasise your organisational and communication skills in both your CV and cover letter. Mention your proficiency in Microsoft Office and any experience you have with databases, as these are crucial for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your positive attitude and customer service skills. Use specific examples from your past experiences to demonstrate how you can contribute to the team at Rowley Hall Hospital.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a healthcare setting.
How to prepare for a job interview at Ramsay Health Care Limited
✨Showcase Your Communication Skills
As a Bank Bookings Clerk, effective communication is key. Be prepared to demonstrate your ability to communicate clearly and professionally, both verbally and in writing. Use examples from your past experiences where you successfully handled enquiries or resolved issues.
✨Highlight Your Organisational Abilities
This role requires strong organisational skills. During the interview, share specific instances where you managed multiple tasks or prioritised effectively. Discuss any tools or methods you use to stay organised, especially in a busy environment.
✨Demonstrate Customer Service Excellence
The position involves delivering first-class service to patients and colleagues. Prepare to discuss your approach to customer service, including how you handle difficult situations or complaints. Highlight any relevant experience that showcases your commitment to providing excellent service.
✨Familiarise Yourself with Microsoft Office
Proficiency in Microsoft Office is essential for this role. Brush up on your skills, particularly in Excel and databases. You might be asked about your experience with these tools, so be ready to discuss how you've used them in previous roles to improve efficiency or manage data.