ramsac is seeking a 2nd Line Support Consultant to provide proactive, professional IT management and secure remote helpdesk support. You will own and resolve complex technical issues, liaise with third parties, and coach 1st line colleagues while keeping clients informed and confident in your abilities.
The role focuses on high-quality service, structured investigations, and ongoing knowledge sharing to prevent recurring problems.
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Senior 2nd Line IT Support Consultant employer: ramsac
At ramsac, we pride ourselves on being a supportive and dynamic employer, where our team members are empowered to take ownership of their projects and drive meaningful change. Located in Guildford, our collaborative work culture fosters continuous improvement and personal growth, ensuring that every employee feels valued and motivated to deliver exceptional service to our clients. With a commitment to excellence and a focus on professional development, ramsac is the ideal place for those looking to make a real impact in the IT sector.
