Client-Facing Field IT Support Consultant

Client-Facing Field IT Support Consultant

Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide onsite IT support and resolve tech queries for clients across London and the Southeast.
  • Company: Join Ramsac, a forward-thinking IT support company with a focus on client satisfaction.
  • Benefits: Enjoy flexible working, competitive pay, and opportunities for professional growth.
  • Other info: Stay ahead of the curve with the latest technologies while working with a supportive team.
  • Why this job: Make a real difference by helping clients solve their tech challenges in a dynamic environment.
  • Qualifications: Experience in IT support and a valid UK driving licence are essential.

The predicted salary is between 31500 - 38500 Β£ per year.

Ramsac is seeking a proactive IT helpdesk professional to provide onsite desk-side support for clients across London and the Southeast, with some remote work from the office.

You will handle a mix of IT and AI queries, visit clients, and coordinate with senior colleagues for efficient resolutions.

The role requires end-user support experience at a second-line level and a valid UK driving licence.

You will be expected to stay current with technologies and work flexibly across client sites.

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Client-Facing Field IT Support Consultant employer: ramsac

As a leading IT Managed Services Provider, we pride ourselves on our strong reputation and commitment to fostering a supportive and innovative work culture. Our employees benefit from continuous professional development opportunities, a collaborative environment that encourages creativity, and the chance to make a meaningful impact in the rapidly evolving technology landscape. Located in the UK, we offer a unique opportunity to be part of a forward-thinking team dedicated to empowering midmarket organisations with cutting-edge IT and AI solutions.

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Contact Details:

ramsac Recruitment Team

We think you need these skills to ace Client-Facing Field IT Support Consultant

IT Helpdesk Support
End-User Support
Second-Line Support
Client Interaction
AI Query Handling
Onsite Support
Remote Support