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For Companies At a Glance
- Tasks: Be the face of our business, ensuring clients' IT environments run smoothly and securely.
- Company: Join ramsac, a leading IT supplier known for exceptional service in the South East.
- Benefits: Enjoy a competitive salary, car allowance, and opportunities for professional growth.
- Why this job: Make a real impact by delivering top-notch IT solutions and building strong client relationships.
- Qualifications: Strong technical skills, clear communication, and a passion for technology are essential.
- Other info: Tech certifications in Microsoft 365 or experience in multi-client environments are a plus.
The predicted salary is between 36000 - 60000 £ per year.
We are “the secure choice” for all our customers, and as a Technical Consultant, you are the face of our business, responsible for ensuring that clients' environments run smoothly and securely! Your job is to be proactive, professional and friendly – working on projects, rolling out new solutions, planning and delivering upgrades, migrations and new networks, pulling together third parties and other ramsac specialists and being the client’s part-time IT manager. The feeling you leave the client with after your interaction will often form that client's whole opinion of our firm. To our clients, you are ramsac!
Technical Brilliance
You will spend much of your time out with our clients, most of whom are based in London or the South East of England. On a day-to-day basis you will:
- Manage your own portfolio of ramsac Clients – leading, securing and maintaining their environment or fitting in as a specialist member of their own in-house team
- Visit client sites for regular maintenance visits, project delivery or in the event of an emergency
- Work with new technology and deal with a variety of clients and environments
- Create detailed planning reports and work with ramsac colleagues to deliver successful projects within budget and agreed timeframes
- Complete audits and health checks for prospective business
- Work closely with our Relationship Team to help our clients make the right decisions
- Assist our remote support team with escalated support requests
- Work with new, or non-contracted clients to scope large pieces of work
- Work with the Head of Technical Services to rollout new products and services
- Support your colleagues across the business when they need help
About You
Inspire us! We want to be known as the most ‘can do’ well-polished and caring IT supplier in the South East. To do that, we only want to work with the best. Our staff are proud to say ‘I am ramsac’ – their personal values are all a reflection of the core ramsac beliefs, which is all about going the extra mile and being genuinely concerned about providing clients with the very best, most attentive and highest quality service. Are you ramsac enough to be part of this very special team?
What’s really important to us
As well as being strong in technical disciplines, we expect the following from all colleagues:
- Providing clear and concise communication in both written and verbal form, without using jargon
- Being self-motivated and initiative driven and thinking outside the box
- Planning your workload, being prepared and meeting deadlines
- Always putting the customer first
- Dealing with things as they happen, and being flexible with anomalies
- Being a reliable member of the team
- Instilling confidence in your approach both with colleagues and clients alike
- Being passionate about current technologies; always pushing yourself and the company forward
- Having a can-do attitude, and persevering to get the job done
- Maintaining a professional approach at all times
- Maintaining a level-head, keeping calm under pressure and appreciating the bigger picture
The icing on the cake
- Tech certifications in the Microsoft 365 platform, Microsoft Server, Hyper-V or VMWare
- Experience in a multi-client environment
Technical Consultant £50,000 + £4,600 Car Allowance employer: RAMSAC Limited
Contact Detail:
RAMSAC Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Consultant £50,000 + £4,600 Car Allowance
✨Tip Number 1
Familiarise yourself with the latest technologies relevant to the role, such as Microsoft 365, Hyper-V, and VMWare. Being well-versed in these areas will not only boost your confidence but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the IT consultancy space, especially those who work in similar environments. Attend industry events or join online forums to connect with others and gain insights into what makes a successful Technical Consultant.
✨Tip Number 3
Prepare to showcase your problem-solving skills during interviews. Think of specific examples where you've successfully managed client relationships or resolved technical issues, as this will highlight your ability to handle the responsibilities of the role.
✨Tip Number 4
Emphasise your customer-first mentality in conversations with potential employers. Share experiences where you went above and beyond for clients, as this aligns perfectly with the values that ramsac holds dear.
We think you need these skills to ace Technical Consultant £50,000 + £4,600 Car Allowance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Technical Consultant role. Emphasise your technical expertise, client management experience, and any certifications you hold, particularly in Microsoft technologies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your commitment to providing excellent customer service. Use specific examples from your past experiences to demonstrate how you embody the values of being proactive, professional, and friendly.
Showcase Communication Skills: Since clear communication is crucial for this role, ensure your application reflects your ability to communicate effectively. Avoid jargon and write in a straightforward manner, demonstrating your capability to explain complex technical concepts simply.
Highlight Problem-Solving Abilities: In your application, include examples of how you've successfully dealt with challenges in previous roles. This could involve managing client expectations, troubleshooting technical issues, or leading projects under tight deadlines, showcasing your reliability and flexibility.
How to prepare for a job interview at RAMSAC Limited
✨Showcase Your Technical Brilliance
Be prepared to discuss your technical skills in detail, especially around Microsoft 365, Microsoft Server, Hyper-V, or VMWare. Highlight any relevant certifications and experiences that demonstrate your ability to manage and secure client environments effectively.
✨Demonstrate Clear Communication Skills
Since clear communication is key, practice explaining complex technical concepts in simple terms. Be ready to provide examples of how you've successfully communicated with clients or team members in the past, avoiding jargon where possible.
✨Exhibit a Can-Do Attitude
Prepare to share instances where you went the extra mile for a client or overcame challenges. This will show your potential employer that you embody the 'can do' spirit they value and are genuinely concerned about providing high-quality service.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and flexibility. Think of examples from your past experiences where you had to adapt quickly to changing situations or deal with unexpected issues while maintaining professionalism.
