Ramp is scaling its UK onboarding operations. We are hiring a KYB Operations Lead to run the UK onboarding operation day to day, line-manage UK operators, own the queue, and make hard calls on complex cases.
You will drive improvements as volume grows and ensure high‑quality, timely outcomes. You will lead hands-on operations, escalate with card-issuing and payments partners, and shape decision standards that withstand partner reviews.
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UK KYB Operations Lead: Onboarding & Escalations employer: Ramp
Ramp is an exceptional employer that empowers its employees to take ownership of their work and make impactful decisions in a fast-paced, high-growth environment. With a strong focus on personal and professional development, employees benefit from flexible PTO, comprehensive health coverage, and a supportive culture that values innovation and collaboration. Located in London, the role of Senior Recruiter for GTM Expansion offers a unique opportunity to shape the future of Ramp's growth while building a credible presence in the UK market.
