CX Specialist: Payments & AI-Powered Support

CX Specialist: Payments & AI-Powered Support

Full-Time On-site
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Ramp is seeking an experienced Customer Support professional in London to own complex customer issues across payments, card programs, and accounting integrations. You’ll triage, investigate, and take high-signal actions, partnering with Engineering, Risk, Product, and Partnerships to resolve problems end-to-end.

You’ll apply AI-powered research and internal tools to improve CX, automate processes, and build scalable solutions while communicating with precision and empathy.

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CX Specialist: Payments & AI-Powered Support employer: Ramp

Ramp is an exceptional employer that empowers its employees to take ownership of their work and make impactful decisions in a fast-paced, high-growth environment. With a strong focus on personal and professional development, employees benefit from flexible PTO, comprehensive health coverage, and a supportive culture that values innovation and collaboration. Located in London, the role of Senior Recruiter for GTM Expansion offers a unique opportunity to shape the future of Ramp's growth while building a credible presence in the UK market.

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Contact Details:

Ramp Recruitment Team