AI-Powered Customer Experience Specialist

AI-Powered Customer Experience Specialist

Full-Time On-site
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Ramp builds software that moves real money across payments, cards, and accounting integrations. In this role, you will spot where customers are stuck and drive issues to a clear resolution, learning the product deeply to troubleshoot across payments, bank linking, and integrations, then partner with Engineering, Risk, Product, and Partnerships to solve problems.

You will triage, investigate, and make high-signal judgments; you are a systems thinker, customer-obsessed, and use AI tools to improve

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AI-Powered Customer Experience Specialist employer: Ramp

Ramp is an exceptional employer that empowers its employees to take ownership of their work and make impactful decisions in a fast-paced, high-growth environment. With a strong focus on personal and professional development, employees benefit from flexible PTO, comprehensive health coverage, and a supportive culture that values innovation and collaboration. Located in London, the role of Senior Recruiter for GTM Expansion offers a unique opportunity to shape the future of Ramp's growth while building a credible presence in the UK market.

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Contact Details:

Ramp Recruitment Team