Ramp is hiring a CX Associate in the United Kingdom to own end-to-end customer issues across payments, card programs, and accounting integrations. You’ll triage, investigate, and resolve escalations with cross-functional teams, leveraging AI tools to improve CX while maintaining high standards of CSAT and speed.
You’ll work a 40-hour week with shifts designed to cover UK business hours, including evenings and weekends as needed, in a fast-changing fintech environment.
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AI-Driven CX Associate employer: Ramp
Ramp is an exceptional employer that empowers its employees to take ownership of their work and make impactful decisions in a fast-paced, high-growth environment. With a strong focus on personal and professional development, employees benefit from flexible PTO, comprehensive health coverage, and a supportive culture that values innovation and collaboration. Located in London, the role of Senior Recruiter for GTM Expansion offers a unique opportunity to shape the future of Ramp's growth while building a credible presence in the UK market.
