Customer Success Manager β€” Global SaaS Growth & Renewals (Hybrid)

Customer Success Manager β€” Global SaaS Growth & Renewals (Hybrid)

Full-Time 50000 - 65000 Β£ / year (est.) No working from home possible
RAMP Global

At a Glance

  • Tasks: Own customer relationships, drive growth, and ensure value from our platform.
  • Company: RAMP Global, a dynamic SaaS company in central London.
  • Benefits: Hybrid work model, collaborative team, and opportunities for professional growth.
  • Other info: Join a small, passionate team in a vibrant office environment.
  • Why this job: Make a real impact by helping customers succeed and grow with our platform.
  • Qualifications: Experience in customer success and strong relationship-building skills.

The predicted salary is between 50000 - 65000 Β£ per year.

RAMP Global in central London is seeking a hands-on Customer Success Manager to own relationships from onboarding through renewal and growth.

You’ll build trusted relationships with customers, identify upsell opportunities and ensure customers realise value from our platform.

In a small-business environment you’ll roll up your sleeves, collaborating with Sales, Support and Operations to drive outcomes and shape product direction.

Office-based in central London, four days a week.

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Customer Success Manager β€” Global SaaS Growth & Renewals (Hybrid) employer: RAMP Global

As a Product Manager at our innovative company, you'll thrive in a dynamic work culture that prioritises collaboration and growth. With a central London office, we offer a range of benefits including participation in a share option scheme, regular team incentives, and an annual wellness allowance, all designed to support your professional development and well-being. Join us to be part of a forward-thinking team that values your contributions and encourages you to drive impactful product strategies in the HR technology space.

RAMP Global

Contact Details:

RAMP Global Recruitment Team

We think you need these skills to ace Customer Success Manager β€” Global SaaS Growth & Renewals (Hybrid)

Customer Relationship Management
Onboarding
Upselling
Value Realisation
Collaboration
Sales Support
Operational Efficiency