Ramp is scaling its UK onboarding operations and hiring a KYB Operations Lead to run the UK onboarding operation day to day. You’ll manage UK operators, own the queue, and make the hard calls on complex cases as volume grows.
This hands-on leadership role requires 5+ years in KYB/onboarding, strong regulatory expertise, and a bias to fix processes. You’ll work with card‑issuing and payments partners to design repeatable playbooks and improve performance using AI tools.
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UK KYB Operations Lead: Onboarding & Escalations employer: Ramp Corp.
Ramp is an exceptional employer that fosters a culture of ownership and innovation, empowering Software Engineers to build impactful solutions in the fast-paced fintech landscape. With a commitment to employee growth, Ramp offers flexible PTO, comprehensive health benefits, and generous parental leave, ensuring a supportive work environment. Located in vibrant cities like NYC and SF, employees enjoy not only competitive compensation but also a dynamic atmosphere that encourages collaboration and creativity.
