At a Glance
- Tasks: Lead a vibrant team to create unforgettable guest experiences and maintain high operational standards.
- Company: Join a passionate team at RAMONA & The Firehouse, committed to fun and inclusivity.
- Benefits: Enjoy discounts on food and drinks, plus a supportive leadership team focused on your growth.
- Other info: Diverse and inclusive workplace with excellent opportunities for personal and professional development.
- Why this job: Be the heartbeat of the venue and inspire others while making a real impact.
- Qualifications: Experience in fast-paced hospitality, strong communication skills, and a passion for people.
The predicted salary is between 30000 - 40000 € per year.
Being an Assistant General Manager means being the heartbeat of the venue, leading with passion, precision, and purpose. You’ll be the driving force behind unforgettable guest experiences, a thriving team culture, and seamless operations that keep the energy high and the standards even higher. You’ll work shoulder-to-shoulder with the General Manager across both RAMONA & The Firehouse, stepping up to lead the business when needed, and inspiring your team to deliver world-class hospitality every single day. If you’re a natural leader with a sharp eye for detail, a love for people and a hunger to grow, then this role is for you.
Responsibilities
- Lead with Impact: Be the face of the venue, setting the tone and leading from the front. You’ll guide your team with confidence, clarity, and care.
- Create Culture: Build a safe, inclusive, and high-energy environment where feedback flows, passion thrives, and everyone feels part of something bigger.
- Drive Standards: From the vibe to the visuals, you’ll be relentless about quality, making sure every shift runs smoothly and every guest leaves smiling.
- Coach & Develop: Mentor junior managers, support team growth, and champion continuous improvement through training, feedback, and development plans.
- Own the Numbers: Support financial performance through smart rota planning, stock control, and cost management, keeping the business sharp and profitable.
- Be the Connector: Collaborate across departments, communicate openly, and keep everyone aligned on goals, standards, and upcoming events.
Qualifications
- You’ve led teams in fast-paced hospitality environments and know how to keep cool under pressure.
- You’re passionate about people, guests and team alike. You love creating standout experiences.
- You’re a natural communicator who brings energy, clarity, and positivity to every interaction.
- You are detail-obsessed, standards-driven, and always looking for ways to raise the bar.
- You’re flexible, hands-on, and ready to jump in wherever needed to keep things flowing.
- You’re hungry to grow, eager to learn, and excited to help others do the same.
We are committed to having an inclusive and diverse workplace. We strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us, even if you don’t feel you tick all the boxes. Thinking outside of such boxes and embracing the diversity of mindsets and backgrounds is what we believe makes our teams thrive.
Assistant General Manager in Manchester employer: RAMONA & The Firehouse
At RAMONA & The Firehouse, we pride ourselves on being a vibrant and inclusive workplace where passion for hospitality meets a commitment to employee growth. With a leadership team that genuinely cares about your development, we offer a supportive environment, exciting team events, and generous discounts to ensure our staff feel valued and motivated. Join us in Manchester, where you can thrive in a dynamic culture that celebrates individuality and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in Manchester
✨Tip Number 1
Get to know the venue inside out! Spend some time visiting RAMONA & The Firehouse, soaking up the atmosphere and understanding what makes them tick. This will help you connect with the team and guests when you step in for an interview.
✨Tip Number 2
Show your passion for hospitality! When chatting with potential employers, share your experiences and stories that highlight your love for creating unforgettable guest experiences. Let your enthusiasm shine through!
✨Tip Number 3
Be ready to demonstrate your leadership skills. Think of examples where you've successfully led a team or handled a challenging situation. This will show that you're not just a natural leader but also someone who can keep cool under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our vibrant team culture at RAMONA & The Firehouse.
We think you need these skills to ace Assistant General Manager in Manchester
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for hospitality shine through! We want to see how much you love creating unforgettable experiences for guests and leading a team. Share specific examples that highlight your enthusiasm!
Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for genuine people who can connect with others. Use a friendly tone and let us know what makes you unique – we love diversity and want to hear your story!
Highlight Your Leadership Skills:As an Assistant General Manager, leadership is key! Make sure to include examples of how you've led teams in the past, especially in fast-paced environments. We want to know how you inspire and motivate others to achieve greatness!
Tailor Your Application:Take the time to tailor your application to our job description. Mention specific responsibilities and qualifications that resonate with you. This shows us that you’ve done your homework and are genuinely interested in joining our team!
How to prepare for a job interview at RAMONA & The Firehouse
✨Know the Venue Inside Out
Before your interview, make sure you’ve done your homework on RAMONA & The Firehouse. Familiarise yourself with their vibe, menu, and any recent events or promotions. This shows genuine interest and helps you connect your experience to their unique atmosphere.
✨Showcase Your Leadership Style
Be ready to discuss your leadership approach and how you inspire teams. Share specific examples of how you've created a positive culture in past roles. Highlight your ability to coach and develop others, as this is key for an Assistant General Manager.
✨Demonstrate Your Passion for Hospitality
Express your love for creating standout guest experiences. Talk about times when you went above and beyond to ensure customer satisfaction. This role is all about passion, so let that shine through in your answers!
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about the team dynamics, growth opportunities, or how they maintain high standards. This not only shows your interest but also helps you gauge if the venue aligns with your values.
