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- Tasks: Support client services team in delivering innovative marketing solutions for life sciences clients.
- Company: Join Ramarketing, a dynamic agency prioritising people and inclusivity.
- Benefits: Competitive salary, hybrid work options, and a supportive culture.
- Why this job: Build strong client relationships and drive growth in a fast-paced environment.
- Qualifications: Experience in marketing and excellent communication skills required.
- Other info: 12-month maternity cover with opportunities for personal and professional growth.
The predicted salary is between 25000 - 32000 £ per year.
Your Role…
As a Client Services Executive (12-month maternity cover), you will support the client services team in building and maintaining relationships with our life sciences clients. You will facilitate the delivery of world-class client work; liaising with multi-disciplinary teams to deliver innovative, results-driven marketing solutions to support clients in achieving their growth objectives. You will be a key point of contact for our clients, building trusted partner relationships to deliver growth across your client accounts.
Client Services key responsibilities…
Client work
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Review all client work to ensure its alignment with client briefs and internal quality standards.
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Provide an essential client voice to ensure briefs direct ramarketing’s client work.
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Participate in a range of client calls, including workshops, account reviews and briefs.
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Support in the development and delivery of integrated marketing plans, spanning a range of service propositions including digital, content, PR, and design.
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Collaborate with internal teams (content, digital, PR) to ensure seamless execution of campaigns, maintaining world-class standards.
Client Service
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Support the building of strong client relationships to nurture and grow your portfolio of client accounts.
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Support key client service activities for your client portfolio, including the development of integrated marketing strategies, account reviews and client meetings.
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Facilitate client meetings and workshops, offering sector and technical insight.
Growth Activity
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Partner with key client stakeholders, utilising your influence and persuasion skills to drive account performance.
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Demonstrate commercial thinking while ensuring the delivery of innovative, creative client work within your account portfolio.
Support Activities
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Support the wider client services team in a range of client activities, including meetings, reviews and briefs.
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Regularly monitor market intelligence and keep track of competitor movement and market situation.
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Maintain accurate client records and CRM updates to ensure efficient project tracking.
What’s Important to Us…
We are looking for an experienced marketing professional who thrives in a fast-paced, dynamic agency environment. Ideally, you will have developed the ability to build and sustain excellent client relationships, be comfortable in managing complex tasks and have a passion for delivering high-impact marketing solutions.
Key Requirements:
Track record
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Experience within a fast-paced working environment, with the ability to effectively prioritise workloads and tasks.
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Experience in building and maintaining excellent relationships within a B2B or B2C environment.
Relationship Management
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Excellent communication skills, with the ability to translate complex data/insight into meaningful actions.
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Ability to communicate complex messages to a range of stakeholders.
Project Management
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Ability to effectively manage and maintain communication ensuring your work is directed by client timelines and scopes of work.
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Ability to collaborate with cross-functional teams and deliver outstanding results in a collaborative environment.
Personal
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Passionate advocate for delivering growth for your clients.
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Constantly curious—approaching challenges and opportunities with curiosity to develop genuinely creative solutions for clients.
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Highly motivated by results and achieving goals, playing a key role in ambassadoring this approach to your wider team.
Why Ramarketing?
At Ramarketing, we prioritise our people and are committed to fostering an inclusive, supportive, and high-performing culture. We believe in creating a workplace where everyone can thrive, grow, and bring their authentic selves to work. Our core values—‘Have a go,’ ‘Be genuine,’ ‘Really care,’ and ‘Be canny’—guide everything we do, from how we collaborate to the world-class results we deliver for our clients.
Job title: Client Services Executive (12-month maternity cover)
Department: Client Services
Location: UK/CA
Role type: Full-time, Fixed-Term Contract (Hybrid and Remote options available)
Salary: £25,000 to £32,000 per annum / $35,000 to $45,000 per annum
Contract length: 12 months (maternity cover)
Application criteria: CV and Cover Letter/Video
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Client Services Executive - (12 month maternity cover) Client Services · · employer: Ramarketing
Contact Detail:
Ramarketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Executive - (12 month maternity cover) Client Services · ·
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more you engage, the better your chances of landing that Client Services Executive role.
✨Tip Number 2
Show off your personality! When you get the chance to chat with potential employers, let your passion for client services shine through. Share your experiences and how you've built relationships in the past—this is your time to stand out!
✨Tip Number 3
Prepare for those interviews! Research the company and their clients, and think about how you can contribute to their growth objectives. Tailor your answers to show you understand their needs and can deliver innovative solutions.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, drop a quick thank-you note. It shows you’re genuinely interested and keeps you on their radar. Plus, it’s a great way to reinforce those strong client relationships we all love!
We think you need these skills to ace Client Services Executive - (12 month maternity cover) Client Services · ·
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Services Executive role. Highlight your experience in building client relationships and managing projects, as these are key for us. Use specific examples that showcase your skills in a fast-paced environment.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about client services and how you can contribute to our team. Be genuine and let your personality come through—remember, we value authenticity!
Showcase Your Communication Skills: Since communication is crucial in this role, make sure your application reflects your ability to convey complex ideas clearly. Whether it's in your CV or cover letter, demonstrate how you've successfully communicated with clients or stakeholders in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Ramarketing
✨Know Your Clients
Before the interview, research the life sciences clients that the company works with. Understand their needs and challenges, and think about how you can contribute to building those relationships. This will show your genuine interest in the role and help you stand out.
✨Showcase Your Communication Skills
As a Client Services Executive, excellent communication is key. Prepare examples of how you've effectively communicated complex ideas to different stakeholders in the past. Be ready to demonstrate your ability to translate data into actionable insights during the interview.
✨Highlight Your Project Management Experience
Be prepared to discuss your experience in managing multiple projects simultaneously. Share specific examples of how you've prioritised tasks and met deadlines in a fast-paced environment. This will reassure them that you can handle the demands of the role.
✨Emphasise Your Curiosity and Creativity
The company values curiosity and creativity in problem-solving. Think of instances where you've approached challenges with innovative solutions. During the interview, express your passion for delivering growth and how you can bring fresh ideas to the table.