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For Companies At a Glance
- Tasks: Create warm welcomes and memorable experiences for guests at our hotel.
- Company: Join a top-rated hospitality company that values diversity and wellbeing.
- Benefits: Enjoy discounted stays, flexible hours, and a range of perks including free meals.
- Why this job: Be the friendly face that makes every guest feel special and valued.
- Qualifications: Great communication skills and a passion for creating connections.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey…
OUR HOTEL
OUR BENEFITS
You will have access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- An additional day\’s leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream – choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- Share of gratuities
And much much more
A DAY IN THE LIFE OF A RECEPTIONIST AT OUR HOTEL
- Be the first smile guests see and the friendly voice they remember, creating a warm welcome that sets the tone for their stay
- Handle check-ins, check-outs, and everything in between with efficiency, making every guest feel like a VIP.
- Become the local expert, ready to dish out the best spots for brunch, hidden gems, and must-see sights to elevate the guest experience.
- Master the art of multitasking: from answering calls and managing bookings to handling guest requests—all with a positive vibe.
- Keep the front desk looking sharp and organised, setting up a welcoming space that feels like home.
- Coordinate seamlessly with housekeeping and maintenance, ensuring rooms are ready and requests are met without a hitch.
- Surprise and delight guests by going above and beyond with thoughtful touches and personal service, making their stay memorable.
WHAT WE NEED FROM YOU
- A people person with a knack for making connections and creating memorable guest experiences.
- Great communication skills, effortlessly handling guest inquiries, coordinating with the team, and sharing local knowledge.
- Detail-focused and organised, ensuring every reservation, request, and check-out goes off without a hitch.
- A quick thinker who loves to solve problems and keep things running smoothly, even when it\’s busy.
- A team player with a flexible, ready-to-help attitude, keeping the good vibes rolling across departments.
- High energy and adaptable, thriving in a lively, fast-paced setting where no two days are the same.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
INDHOTEL
Full Time Reception Team Member employer: Ramada Worldwide
Contact Detail:
Ramada Worldwide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Reception Team Member
✨Tip Number 1
Get to know the company culture! Before your interview, check out RBH's social media and website to understand their values and vibe. This will help you connect with them during your chat.
✨Tip Number 2
Practice your people skills! Since this role is all about creating memorable guest experiences, think of examples from your past where you've gone above and beyond for someone. Share these stories in your interview!
✨Tip Number 3
Be ready to show off your multitasking abilities! Think of times when you've juggled multiple tasks successfully. This will demonstrate that you're the perfect fit for the fast-paced environment at RBH.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the RBH family. Let's get you that dream job!
We think you need these skills to ace Full Time Reception Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you connect with people.
Tailor Your Application: Make sure to customise your application to highlight the skills and experiences that match what we’re looking for. Mention specific examples of how you've created memorable guest experiences or handled busy situations.
Keep It Clear and Concise: We appreciate a well-structured application. Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for our team. Avoid fluff and focus on what matters!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ramada Worldwide
✨Show Your People Skills
As a Full Time Reception Team Member, your ability to connect with guests is crucial. During the interview, share specific examples of how you've created memorable experiences for customers in the past. This will demonstrate your knack for making connections and highlight your people skills.
✨Know the Hotel Inside Out
Familiarise yourself with the hotel’s offerings, local attractions, and any unique features that set it apart. When asked about your knowledge of the area or the hotel, being able to provide insights will show your enthusiasm and readiness to be the local expert.
✨Demonstrate Your Multitasking Ability
The role requires juggling multiple tasks at once. Prepare to discuss situations where you successfully managed several responsibilities simultaneously. Use examples that showcase your organisational skills and ability to keep things running smoothly, even under pressure.
✨Emphasise Your Team Spirit
Being a team player is key in this role. Talk about your experiences working collaboratively with others, especially in fast-paced environments. Highlight how you’ve contributed to a positive atmosphere and helped your colleagues, which aligns with the hotel's focus on good vibes across departments.