At a Glance
- Tasks: Create warm welcomes and memorable experiences for guests at our hotel.
- Company: Join a top-rated hospitality company that values its people.
- Benefits: Enjoy discounts, flexible hours, and a supportive work environment.
- Other info: Dynamic team atmosphere with opportunities for personal growth.
- Why this job: Be the friendly face that makes every guest feel special and valued.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 28800 - 43200 € per year.
JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
OUR BENEFITS
You will have access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- An additional day\'s leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- Share of gratuities
And much much more
A DAY IN THE LIFE OF A RECEPTIONIST AT OUR HOTEL
- Be the first smile guests see and the friendly voice they remember, creating a warm welcome that sets the tone for their stay
- Handle check-ins, check-outs, and everything in between with efficiency, making every guest feel like a VIP.
- Become the local expert, ready to dish out the best spots for brunch, hidden gems, and must-see sights to elevate the guest experience.
- Master the art of multitasking: from answering calls and managing bookings to handling guest requests—all with a positive vibe.
- Keep the front desk looking sharp and organised, setting up a welcoming space that feels like home.
- Coordinate seamlessly with housekeeping and maintenance, ensuring rooms are ready and requests are met without a hitch.
- Surprise and delight guests by going above and beyond with thoughtful touches and personal service, making their stay memorable.
WHAT WE NEED FROM YOU
- A people person with a knack for making connections and creating memorable guest experiences.
- Great communication skills, effortlessly handling guest inquiries, coordinating with the team, and sharing local knowledge.
- Detail-focused and organised, ensuring every reservation, request, and check-out goes off without a hitch.
- A quick thinker who loves to solve problems and keep things running smoothly, even when it\'s busy.
- A team player with a flexible, ready-to-help attitude, keeping the good vibes rolling across departments.
- High energy and adaptable, thriving in a lively, fast-paced setting where no two days are the same.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
INDHOTEL
Full Time Reception Team Member in Banbridge employer: Ramada Worldwide
At RBH Hospitality Management, we pride ourselves on being a people-first employer, offering a vibrant work culture that values diversity, health, and wellbeing. Our team members enjoy a comprehensive benefits package, including discounted hotel rates, flexible working arrangements, and opportunities for personal growth through course sponsorship. Join us in creating memorable guest experiences while thriving in a supportive environment that celebrates individuality and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Full Time Reception Team Member in Banbridge
✨Tip Number 1
Get to know the company culture! Before your interview, check out RBH's social media and website. Understanding their values and vibe will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Reception Team Member, you'll be the face of the hotel. Role-play common scenarios with friends or family to boost your confidence in handling guest inquiries and creating memorable experiences.
✨Tip Number 3
Be ready to showcase your multitasking abilities! Think of examples from your past where you juggled multiple tasks successfully. This will demonstrate your ability to thrive in a fast-paced environment, just like the one at RBH.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the RBH family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Full Time Reception Team Member in Banbridge
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you connect with people.
Tailor Your Application:Make sure to tailor your application to the role of a Reception Team Member. Highlight your communication skills and any experience you have in customer service to show us you’re the perfect fit!
Be Detail-Oriented:Pay attention to the details in your application. Double-check for any typos or errors, as we value organisation and precision—just like you’ll need in the role!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s quick and easy, and it helps us keep everything organised while ensuring your application gets the attention it deserves!
How to prepare for a job interview at Ramada Worldwide
✨Show Your People Skills
As a Full Time Reception Team Member, your ability to connect with guests is crucial. During the interview, share examples of how you've created memorable experiences for customers in the past. This will demonstrate your knack for making connections and your passion for hospitality.
✨Be Ready to Multitask
The role requires juggling various tasks at once, so be prepared to discuss how you handle busy situations. Think of specific instances where you successfully managed multiple responsibilities, like handling check-ins while answering guest inquiries. This will show your quick thinking and problem-solving skills.
✨Know the Local Area
Being the local expert is part of the job, so do your homework! Familiarise yourself with popular spots, hidden gems, and must-see sights in the area. Mentioning these during your interview will not only impress them but also show your enthusiasm for enhancing the guest experience.
✨Emphasise Teamwork
Highlight your ability to work well with others, as collaboration is key in this role. Share stories that showcase your flexible attitude and how you’ve contributed to a positive team environment. This will align perfectly with their focus on maintaining good vibes across departments.
