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For Companies At a Glance
- Tasks: Create warm welcomes and memorable experiences for guests at our hotel.
- Company: Join a top-rated hospitality company that values its people and diversity.
- Benefits: Enjoy discounted stays, flexible hours, and a range of perks including free meals.
- Why this job: Be the friendly face that makes every guest feel special and valued.
- Qualifications: Great communication skills and a passion for creating connections.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey…
OUR HOTEL
OUR BENEFITS
You will have access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- An additional day\’s leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream – choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- Share of gratuities
And much much more
A DAY IN THE LIFE OF A RECEPTIONIST AT OUR HOTEL
- Be the first smile guests see and the friendly voice they remember, creating a warm welcome that sets the tone for their stay
- Handle check-ins, check-outs, and everything in between with efficiency, making every guest feel like a VIP.
- Become the local expert, ready to dish out the best spots for brunch, hidden gems, and must-see sights to elevate the guest experience.
- Master the art of multitasking: from answering calls and managing bookings to handling guest requests—all with a positive vibe.
- Keep the front desk looking sharp and organised, setting up a welcoming space that feels like home.
- Coordinate seamlessly with housekeeping and maintenance, ensuring rooms are ready and requests are met without a hitch.
- Surprise and delight guests by going above and beyond with thoughtful touches and personal service, making their stay memorable.
WHAT WE NEED FROM YOU
- A people person with a knack for making connections and creating memorable guest experiences.
- Great communication skills, effortlessly handling guest inquiries, coordinating with the team, and sharing local knowledge.
- Detail-focused and organised, ensuring every reservation, request, and check-out goes off without a hitch.
- A quick thinker who loves to solve problems and keep things running smoothly, even when it\’s busy.
- A team player with a flexible, ready-to-help attitude, keeping the good vibes rolling across departments.
- High energy and adaptable, thriving in a lively, fast-paced setting where no two days are the same.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
INDHOTEL
Full Time Reception Team Member employer: Ramada Worldwide
Contact Detail:
Ramada Worldwide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Reception Team Member
✨Tip Number 1
Get to know the company culture! Before your interview, check out RBH's social media and website to understand their values and vibe. This will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost your confidence and help you articulate your passion for hospitality.
✨Tip Number 3
Show off your personality! When you meet the team, let your enthusiasm shine through. Remember, they’re looking for someone who fits into their friendly, people-first culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're genuinely interested in the role and keeps you fresh in their minds.
We think you need these skills to ace Full Time Reception Team Member
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your passion for hospitality and how you connect with people.
Tailor Your Application: Make sure to tailor your application to the role of a Reception Team Member. Highlight your communication skills and any experience you have in customer service. We love seeing how you can bring value to our team!
Be Detail-Oriented: Pay attention to the details in your application. Double-check for any typos or errors, as we appreciate candidates who are organised and detail-focused—just like we expect from our receptionists!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at RBH!
How to prepare for a job interview at Ramada Worldwide
✨Show Your People Skills
As a Full Time Reception Team Member, your ability to connect with guests is crucial. During the interview, share examples of how you've created memorable experiences for customers in the past. This will demonstrate your knack for making connections and your passion for hospitality.
✨Be Ready to Multitask
The role requires juggling various tasks at once, so be prepared to discuss how you handle busy situations. Think of specific instances where you successfully managed multiple responsibilities, like handling check-ins while answering guest inquiries. This will show your quick thinking and organisational skills.
✨Know the Local Area
Being the local expert is part of the job! Research popular spots and hidden gems in the area before your interview. Bring this knowledge into the conversation to highlight your enthusiasm for providing guests with personalised recommendations.
✨Emphasise Your Team Spirit
Collaboration is key in this role, so be sure to convey your team player attitude. Share stories that illustrate how you've worked well with others in previous jobs, especially in fast-paced environments. This will reassure them that you can keep the good vibes rolling across departments.