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For Companies At a Glance
- Tasks: Create warm welcomes and memorable experiences for guests at our hotel.
- Company: Join a top-rated hospitality company that values its people and diversity.
- Benefits: Enjoy discounted stays, flexible hours, and a range of perks including free meals.
- Why this job: Be the friendly face that makes every guest feel special and valued.
- Qualifications: Great communication skills and a passion for creating memorable experiences.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey…
OUR HOTEL
OUR BENEFITS
You will have access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- An additional day\’s leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream – choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- Share of gratuities
And much much more
A DAY IN THE LIFE OF A RECEPTIONIST AT OUR HOTEL
- Be the first smile guests see and the friendly voice they remember, creating a warm welcome that sets the tone for their stay
- Handle check-ins, check-outs, and everything in between with efficiency, making every guest feel like a VIP.
- Become the local expert, ready to dish out the best spots for brunch, hidden gems, and must-see sights to elevate the guest experience.
- Master the art of multitasking: from answering calls and managing bookings to handling guest requests—all with a positive vibe.
- Keep the front desk looking sharp and organised, setting up a welcoming space that feels like home.
- Coordinate seamlessly with housekeeping and maintenance, ensuring rooms are ready and requests are met without a hitch.
- Surprise and delight guests by going above and beyond with thoughtful touches and personal service, making their stay memorable.
WHAT WE NEED FROM YOU
- A people person with a knack for making connections and creating memorable guest experiences.
- Great communication skills, effortlessly handling guest inquiries, coordinating with the team, and sharing local knowledge.
- Detail-focused and organised, ensuring every reservation, request, and check-out goes off without a hitch.
- A quick thinker who loves to solve problems and keep things running smoothly, even when it\’s busy.
- A team player with a flexible, ready-to-help attitude, keeping the good vibes rolling across departments.
- High energy and adaptable, thriving in a lively, fast-paced setting where no two days are the same.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
INDHOTEL
Full Time Reception Team Member employer: Ramada Worldwide
Contact Detail:
Ramada Worldwide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Reception Team Member
✨Tip Number 1
Get to know the company culture! Before your interview, check out RBH's social media and website. Understanding their values and vibe will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Reception Team Member, you'll be the face of the hotel. Role-play common scenarios with friends or family to boost your confidence in handling guest inquiries and creating memorable experiences.
✨Tip Number 3
Be ready to showcase your multitasking abilities! Think of examples from your past where you've juggled multiple tasks successfully. This will demonstrate your ability to thrive in a fast-paced environment, just like the one at RBH.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the RBH family. Don’t miss out on this opportunity!
We think you need these skills to ace Full Time Reception Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you connect with people.
Tailor Your Application: Make sure to tailor your application to the role of a Reception Team Member. Highlight your communication skills and any experience you have in customer service to show us you’re the perfect fit!
Be Detail-Oriented: Pay attention to the details in your application. Double-check for any typos or errors, and ensure that all your information is accurate. A polished application shows us you care about the little things!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get to see all the benefits we offer while you’re at it. Let’s get started on this journey together!
How to prepare for a job interview at Ramada Worldwide
✨Show Your People Skills
As a Full Time Reception Team Member, your ability to connect with guests is crucial. During the interview, share specific examples of how you've created memorable experiences for customers in the past. This will demonstrate your knack for making connections and highlight your people skills.
✨Master the Art of Multitasking
The role requires juggling multiple tasks at once, so be prepared to discuss how you handle busy situations. Think of a time when you successfully managed several responsibilities simultaneously and explain your approach. This will show that you're a quick thinker who thrives under pressure.
✨Be Detail-Oriented
Attention to detail is key in this role. Bring up instances where your organisational skills made a difference, whether it was ensuring a smooth check-in process or managing bookings efficiently. This will reassure them that you can keep everything running smoothly.
✨Embrace the Team Spirit
Since teamwork is essential, express your willingness to collaborate and support your colleagues. Share a story about a time you worked well within a team, especially in a fast-paced environment. This will reflect your flexible attitude and commitment to keeping the good vibes rolling.