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- Tasks: Supervise night operations, assist guests, and ensure hotel safety during late hours.
- Company: RBH is a top-rated hospitality company that values diversity and employee wellbeing.
- Benefits: Enjoy flexible hours, discounted stays, extra leave for your birthday, and free meals on duty!
- Why this job: Join a vibrant team, thrive in a unique night environment, and make a real impact.
- Qualifications: Must be friendly, detail-oriented, reliable, and comfortable working night shifts.
- Other info: We celebrate individuality and offer a supportive, inclusive workplace culture.
The predicted salary is between 24000 - 36000 £ per year.
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey OUR HOTEL OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional days leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn £250 for each referral up to 5 referrals) Flexible working arrangements Wagestream – choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over £1000 per year Share of gratuities And much much more! AN EVENING IN THE LIFE OF NIGHT TEAM MEMBER AT OUR HOTEL What you\’ll be doing Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps! Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between. Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew. Be the go-to for any guest requests during the night, whether its room service or an extra pillow, bringing comfort even in the wee hours. Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning. Monitor safety and security through regular checks, making sure guests enjoy a peaceful nights stay. Coordinate with the early morning team to hand off a seamless shift, so everyones ready to take on the day. WHAT WE NEED FROM YOU A natural night owl whos comfortable working through the late hours. Friendly and welcoming, ready to offer service with a smileeven at 3 a.m. Good with numbers and detail-oriented, especially when handling nightly audits and reports. Reliable and calm under pressure, able to manage guest needs and unexpected situations. Team player who can work independently, setting the stage for a smooth start in the morning. High energy and adaptability, thriving in the quiet but active world of night shifts. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . INDHOTEL41bf1e1f-b16b-4260-a40a-17c77a06fd15
Night Team Supervisor employer: Ramada Encore Belfast City Centre || Redefine BDL
Contact Detail:
Ramada Encore Belfast City Centre || Redefine BDL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Team Supervisor
✨Tip Number 1
Familiarise yourself with the hotel’s operations and services. Understanding how the night team fits into the overall guest experience will help you demonstrate your enthusiasm and knowledge during any discussions.
✨Tip Number 2
Showcase your ability to handle pressure by preparing examples of past experiences where you successfully managed unexpected situations. This will highlight your reliability and calmness under pressure, which are key traits for a Night Team Supervisor.
✨Tip Number 3
Network with current or former employees of RBH. Engaging with them can provide insights into the company culture and expectations, which you can leverage in conversations during the application process.
✨Tip Number 4
Prepare thoughtful questions about the role and the hotel’s approach to guest service. This shows your genuine interest in the position and helps you stand out as a proactive candidate.
We think you need these skills to ace Night Team Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in hospitality or supervisory roles. Emphasise your ability to work night shifts and any previous experience with guest services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your enthusiasm for the Night Team Supervisor role. Mention specific skills that align with the job description, such as attention to detail and customer service.
Showcase Your Soft Skills: In your application, highlight soft skills like reliability, calmness under pressure, and teamwork. These are crucial for the Night Team Supervisor position, so provide examples of how you've demonstrated these traits in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at Ramada Encore Belfast City Centre || Redefine BDL
✨Show Your Night Owl Spirit
Emphasise your comfort with late hours during the interview. Share experiences that highlight your ability to thrive in a night-time environment, showcasing your enthusiasm for working when others are asleep.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent service, especially in challenging situations. Highlight your friendly and welcoming nature, as this role requires you to make guests feel at home even in the wee hours.
✨Be Detail-Oriented
Since the role involves handling night audits and reports, be ready to discuss your experience with numbers and attention to detail. You might want to mention any relevant tools or methods you use to stay organised.
✨Exhibit Calmness Under Pressure
Prepare to discuss scenarios where you've managed unexpected situations calmly. This will demonstrate your reliability and ability to handle guest needs effectively, which is crucial for a Night Team Supervisor.
