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For Companies At a Glance
- Tasks: Lead a vibrant team to create unforgettable guest experiences and ensure smooth daily operations.
- Company: Join RBH, a top-rated hospitality employer that values diversity and wellbeing.
- Benefits: Enjoy discounted hotel stays, extra leave for your birthday, and flexible working arrangements.
- Other info: Join us for social events and wellness activities throughout the year!
- Why this job: Be part of a dynamic environment where your leadership can shine and make a difference.
- Qualifications: Experience in food and beverage, strong communication, and a passion for teamwork.
The predicted salary is between 25000 - 30000 £ per year.
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.
OUR BENEFITS
- Discounted hotel room rates for you and your friends & family
- An additional day's leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- Share of gratuities
- And much much more!
A DAY IN THE LIFE OF A DUTY MANAGER AT OUR HOTEL
What you'll be doing...
- Lead the team with a positive vibe, helping create a welcoming and seamless service experience.
- Oversee daily shift activities, from setting up tables to making sure orders flow smoothly and guests are happy.
- Support and guide the team, helping with training and encouraging everyone to deliver their best.
- Step in with confidence to handle guest requests and resolve issues, keeping the service upbeat and responsive.
- Coordinate with the kitchen and bar to keep things moving like clockwork, from orders to plating.
- Monitor stock levels and assist with inventory, ensuring we're set up for success every shift.
- Help with scheduling and shift planning, making sure the team is prepared and ready to go.
- Keep the dining and service areas sparkling clean and compliant, with an eye on health and safety.
- Working across all front of house areas of the hotel, assisting and leading the team.
WHAT WE NEED FROM YOU
- A natural people person who's excited to take on a leadership role, with some experience in food and beverage.
- Strong communication skills, able to motivate and energise team members while keeping things running smoothly.
- Quick thinking and problem-solving skills to handle guest needs on the fly.
- Organised and adaptable, managing multiple tasks with ease.
- A team player through and through, ready to jump in wherever needed to support the crew.
- High energy and a flexible attitude, thriving in a fast-paced, lively setting.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Duty Manager employer: Ramada Encore Belfast City Centre || Redefine BDL
Contact Detail:
Ramada Encore Belfast City Centre || Redefine BDL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the Duty Manager role. Role-play with a friend or family member to build your confidence and get comfortable with your responses.
✨Tip Number 3
Show your passion for hospitality! During interviews, share your experiences and what excites you about working in this field. Let your enthusiasm shine through, as it can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style and enthusiasm into your words.
Tailor Your Application: Make sure to tailor your application to the Duty Manager role. Highlight your relevant experience in food and beverage, and how your skills align with our values at RBH. This shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ramada Encore Belfast City Centre || Redefine BDL
✨Know the Company Culture
Before your interview, take some time to research RBH and their values. They pride themselves on putting people first and fostering a diverse workplace. Show that you resonate with their culture by mentioning specific aspects that appeal to you during the interview.
✨Demonstrate Leadership Skills
As a Duty Manager, you'll be leading a team, so it's crucial to showcase your leadership abilities. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. This will help illustrate your capability to handle the responsibilities of the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to think on your feet. Practice responding to scenarios like handling a difficult guest or managing a busy shift. This will demonstrate your quick thinking and adaptability, which are key traits for this position.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, training opportunities, or how they celebrate successes. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.