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- Tasks: Lead a vibrant team to create an amazing guest experience every day.
- Company: RBH is a top-rated hospitality company that values diversity and employee wellbeing.
- Benefits: Enjoy perks like discounted hotel stays, flexible hours, and free meals on duty!
- Why this job: Join a fun, energetic environment where your leadership can shine and make a difference.
- Qualifications: Looking for a people person with food and beverage experience and strong communication skills.
- Other info: We celebrate individuality and offer a supportive, inclusive workplace culture.
The predicted salary is between 28800 - 43200 £ per year.
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first.
Is this the role you are looking for If so read on for more details, and make sure to apply today.
Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey OUR HOTEL OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional day’s leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn £250 for each referral up to 5 referrals) Flexible working arrangements Wagestream
– choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over £1000 per year Share of gratuities And much much more A DAY IN THE LIFE OF A DUTY MANAGER AT OUR HOTEL What you’ll be doing Lead the team with a positive vibe, helping create a welcoming and seamless service experience.
Oversee daily shift activities, from setting up tables to making sure orders flow smoothly and guests are happy.
Support and guide the team, helping with training and encouraging everyone to deliver their best.
Step in with confidence to handle guest requests and resolve issues, keeping the service upbeat and responsive.
Coordinate with the kitchen and bar to keep things moving like clockwork, from orders to plating.
Monitor stock levels and assist with inventory, ensuring were set up for success every shift.
Help with scheduling and shift planning, making sure the team is prepared and ready to go.
Keep the dining and service areas sparkling clean and compliant, with an eye on health and safety.
WHAT WE NEED FROM YOU A natural people person whos excited to take on a leadership role, with some experience in food and beverage.
Strong communication skills, able to motivate and energise team members while keeping things running smoothly.
Quick thinking and problem-solving skills to handle guest needs on the fly.
Organised and adaptable, managing multiple tasks with ease.
A team player through and through, ready to jump in wherever needed to support the crew.
High energy and a flexible attitude, thriving in a fast-paced, lively setting.
EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
If at any point throughout our process you require reasonable adjustments, please contact .
INDMANAGE
Duty Manager employer: Ramada Encore Belfast City Centre || Redefine BDL
Contact Detail:
Ramada Encore Belfast City Centre || Redefine BDL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Show your passion for hospitality! When you connect with us, share specific experiences where you've created a positive atmosphere or resolved guest issues. This will demonstrate your alignment with our values.
✨Tip Number 2
Highlight your leadership skills! Be ready to discuss how you've motivated and guided teams in previous roles. We love seeing candidates who can energize their crew and keep things running smoothly.
✨Tip Number 3
Prepare for situational questions! Think of examples where you've had to think on your feet or manage multiple tasks at once. This will showcase your quick thinking and problem-solving abilities.
✨Tip Number 4
Familiarize yourself with our hotel and its offerings! Knowing our services and benefits will help you engage in meaningful conversations during the interview, showing that you're genuinely interested in joining our team.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Company Culture: Take some time to research RBH and their values. Highlight your alignment with their people-first approach and commitment to diversity in your application.
Tailor Your CV: Make sure your CV reflects your experience in food and beverage management. Emphasize your leadership skills, communication abilities, and any relevant achievements that showcase your capability to motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for hospitality. Mention specific examples of how you've successfully handled guest requests or led a team in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as these can detract from your professionalism and attention to detail.
How to prepare for a job interview at Ramada Encore Belfast City Centre || Redefine BDL
✨Show Your Leadership Skills
As a Duty Manager, you'll be leading a team. Be prepared to share examples of how you've successfully motivated and guided others in previous roles. Highlight your ability to create a positive atmosphere and ensure seamless service.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your quick thinking and problem-solving skills. Prepare scenarios where you effectively handled guest requests or resolved issues on the spot, showcasing your ability to keep the service upbeat.
✨Emphasize Teamwork and Flexibility
The role requires a strong team player who can adapt to various situations. Share experiences where you collaborated with others and stepped in to support your team, especially in a fast-paced environment.
✨Communicate Clearly and Confidently
Strong communication is key for this position. Practice articulating your thoughts clearly and confidently, as you'll need to motivate your team and coordinate with different departments during your shift.
