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- Tasks: Lead a vibrant team to create unforgettable guest experiences in a fast-paced hotel environment.
- Company: Join RBH, one of the Top 30 Best Places to Work in Hospitality!
- Benefits: Enjoy discounted hotel stays, flexible working, and a fantastic benefits package.
- Other info: Join us for social events, wellness activities, and excellent career growth opportunities.
- Why this job: Be a key player in a dynamic team and make a real impact on guest satisfaction.
- Qualifications: Experience in food and beverage, strong communication, and leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.
OUR BENEFITS
- Discounted hotel room rates for you and your friends & family
- An additional day's leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- Share of gratuities
- And much much more!
A DAY IN THE LIFE OF A DUTY MANAGER AT OUR HOTEL
What you'll be doing...
- Lead the team with a positive vibe, helping create a welcoming and seamless service experience.
- Oversee daily shift activities, from setting up tables to making sure orders flow smoothly and guests are happy.
- Support and guide the team, helping with training and encouraging everyone to deliver their best.
- Step in with confidence to handle guest requests and resolve issues, keeping the service upbeat and responsive.
- Coordinate with the kitchen and bar to keep things moving like clockwork, from orders to plating.
- Monitor stock levels and assist with inventory, ensuring we're set up for success every shift.
- Help with scheduling and shift planning, making sure the team is prepared and ready to go.
- Keep the dining and service areas sparkling clean and compliant, with an eye on health and safety.
- Working across all front of house areas of the hotel, assisting and leading the team.
WHAT WE NEED FROM YOU
- A natural people person who's excited to take on a leadership role, with some experience in food and beverage.
- Strong communication skills, able to motivate and energise team members while keeping things running smoothly.
- Quick thinking and problem-solving skills to handle guest needs on the fly.
- Organised and adaptable, managing multiple tasks with ease.
- A team player through and through, ready to jump in wherever needed to support the crew.
- High energy and a flexible attitude, thriving in a fast-paced, lively setting.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Duty Manager TLNT1_NI in Belfast employer: Ramada Encore Belfast City Centre || Redefine BDL
Contact Detail:
Ramada Encore Belfast City Centre || Redefine BDL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager TLNT1_NI in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the Duty Manager role. Think about how you would handle guest requests or team challenges, and be ready to share your experiences that showcase your leadership skills.
✨Tip Number 3
Show your enthusiasm for the hospitality industry! When you get the chance to chat with hiring managers, let your passion shine through. Share why you want to work at RBH and how you can contribute to their positive vibe and team spirit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fantastic team and being part of our journey in creating memorable experiences for guests.
We think you need these skills to ace Duty Manager TLNT1_NI in Belfast
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you connect with people.
Tailor Your Application: Make sure to customise your application for the Duty Manager role. Highlight your relevant experience in food and beverage, and how your skills align with our values at RBH. This shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and structure your thoughts logically. We appreciate a well-organised application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ramada Encore Belfast City Centre || Redefine BDL
✨Know the Company Culture
Before your interview, take some time to research RBH and their values. They pride themselves on putting people first and fostering a diverse workplace. Show that you resonate with their culture by mentioning specific aspects that appeal to you during the interview.
✨Demonstrate Leadership Skills
As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. This will showcase your leadership style and how you can contribute to creating a positive vibe in the hotel.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss scenarios where you've had to think on your feet. RBH values quick thinking and adaptability, so share specific instances where you handled guest requests or resolved issues efficiently. This will highlight your ability to thrive in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they celebrate successes. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.