At a Glance
- Tasks: Create warm welcomes and memorable experiences for guests at our hotel.
- Company: Join a top-rated hospitality company that values its people.
- Benefits: Enjoy discounts, flexible hours, and wellness events, plus free meals on duty!
- Other info: Dynamic work environment with opportunities for personal growth.
- Why this job: Be the friendly face that makes every guest feel like a VIP.
- Qualifications: Great communication skills and a passion for connecting with people.
The predicted salary is between 20000 - 25000 £ per year.
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR BENEFITS
- Discounted hotel room rates for you and your friends & family
- An additional day's leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
A DAY IN THE LIFE OF A RECEPTIONIST AT OUR HOTEL
- Be the first smile guests see and the friendly voice they remember, creating a warm welcome that sets the tone for their stay!
- Handle check-ins, check-outs, and everything in between with efficiency, making every guest feel like a VIP.
- Become the local expert, ready to dish out the best spots for brunch, hidden gems, and must-see sights to elevate the guest experience.
- Master the art of multitasking: from answering calls and managing bookings to handling guest requests—all with a positive vibe.
- Keep the front desk looking sharp and organised, setting up a welcoming space that feels like home.
- Coordinate seamlessly with housekeeping and maintenance, ensuring rooms are ready and requests are met without a hitch.
- Surprise and delight guests by going above and beyond with thoughtful touches and personal service, making their stay memorable.
WHAT WE NEED FROM YOU
- A people person with a knack for making connections and creating memorable guest experiences.
- Great communication skills, effortlessly handling guest inquiries, coordinating with the team, and sharing local knowledge.
- Detail-focused and organised, ensuring every reservation, request, and check-out goes off without a hitch.
- A quick thinker who loves to solve problems and keep things running smoothly, even when it’s busy.
- A team player with a flexible, ready-to-help attitude, keeping the good vibes rolling across departments.
- High energy and adaptable, thriving in a lively, fast-paced setting where no two days are the same.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Receptionist in Belfast employer: Ramada Belfast
At RBH, we pride ourselves on being a top employer in the hospitality sector, where our commitment to our people is reflected in our vibrant work culture and extensive benefits package. With opportunities for personal growth, flexible working arrangements, and a focus on health and wellbeing, we ensure that every team member feels valued and supported. Join us in creating memorable experiences while enjoying perks like discounted hotel stays, enhanced leave options, and engaging social events throughout the year.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Belfast
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know of openings or can put in a good word for you. Remember, personal connections can make all the difference!
✨Tip Number 2
Show up in person! If you're nearby, pop into the hotel and introduce yourself. A friendly face can leave a lasting impression, and you might even get a chance to chat with the hiring manager directly.
✨Tip Number 3
Be ready for an impromptu interview! When you apply through our website, keep your phone handy. We love to reach out quickly, so be prepared to discuss your experience and why you’d be a great fit for our team.
✨Tip Number 4
Follow up after applying! A quick email or call to check on your application status shows enthusiasm and keeps you on their radar. Just remember to keep it friendly and professional!
We think you need these skills to ace Receptionist in Belfast
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and friendliness into your words. Remember, we’re looking for someone who can create memorable guest experiences!
Tailor Your Application:Make sure to tailor your application to the role of Receptionist. Highlight your communication skills, attention to detail, and any experience you have in hospitality. We love seeing how your unique background fits with our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward—just like our check-in process!
How to prepare for a job interview at Ramada Belfast
✨Know the Company
Before your interview, take some time to research RBH and their values. Understand their commitment to diversity, health, and wellbeing. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for guests. Prepare examples of how you've created memorable experiences for customers in the past. Highlight your communication skills and ability to connect with people, as this is crucial for the role.
✨Demonstrate Multitasking Abilities
The job requires juggling multiple tasks at once. Think of scenarios where you've successfully managed several responsibilities simultaneously. Be ready to discuss how you stay organised and maintain a positive attitude under pressure.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. Ask about their approach to employee wellbeing or how they support career development. This demonstrates your enthusiasm and helps you gauge if it's the right fit for you.
