Support Associate

Support Associate

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support customers and create an elevated shopping experience as a brand ambassador.
  • Company: Join Ralph Lauren, a global leader in premium lifestyle products.
  • Benefits: Enjoy competitive pay, discounts, and a supportive work environment.
  • Why this job: Be part of an iconic brand and make a real impact on customer experiences.
  • Qualifications: Energetic team player with experience in fast-paced environments.
  • Other info: Opportunities for career growth and a culture of inclusion.

The predicted salary is between 28800 - 43200 £ per year.

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

Position Overview

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

What We Offer

  • The opportunity to work for an iconic and unique lifestyle brand
  • Exciting career opportunities
  • Competitive benefits package and discounts
  • An environment where you can bring your whole self to work

Essential Duties & Responsibilities

What You'll Do

  • One team focused on the consumer
  • Brand Ambassador
  • Embody the Ralph Lauren values and spirit
  • Demonstrate a customer-first culture
  • Support operational efficiencies to create a welcoming and elevated experience

Operations

  • Use the Ralph Lauren store systems and procedures to enhance operational efficiencies
  • Use replenishment tools effectively to ensure compliance with Ralph Lauren policies and standards
  • Store maintenance

Experience, Skills & Knowledge

Who You Are

  • Energetic, passionate, and results-driven team player
  • Experience in a fast-paced environment
  • Proactive and organisational skills

Support Associate employer: Ralph Lauren

Ralph Lauren Corporation is an exceptional employer that champions a culture of inclusion and belonging, making it a fantastic place for Support Associates to thrive. With competitive benefits, exciting career opportunities, and a commitment to employee growth, you will be part of a dynamic team that embodies the iconic Ralph Lauren spirit while enjoying the perks of working for a globally recognised lifestyle brand.
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Contact Detail:

Ralph Lauren Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Associate

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Ralph Lauren on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by researching Ralph Lauren's values and culture. Show how your passion aligns with their mission of inclusion and community. We want to see that you embody the brand spirit!

✨Tip Number 3

Practice your customer service skills! As a Support Associate, you'll need to demonstrate a customer-first attitude. Role-play common scenarios with a friend to get comfortable with handling different situations.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Ralph Lauren family.

We think you need these skills to ace Support Associate

Customer Service Skills
Operational Efficiency
Brand Ambassadorship
Proactive Approach
Organisational Skills
Team Collaboration
Fast-Paced Environment Adaptability
Communication Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the Ralph Lauren brand shine through. We want to see how your energy and passion align with our values and culture.

Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the Support Associate role. We love seeing how your skills can contribute to our customer-first culture!

Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to know the real you, so let your unique voice come through in your writing.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on the path to joining our team!

How to prepare for a job interview at Ralph Lauren

✨Know the Brand Inside Out

Before your interview, dive deep into Ralph Lauren's history, values, and product lines. Understanding their brand ethos will help you connect your answers to their mission and demonstrate your genuine interest in becoming a part of their team.

✨Showcase Your Customer-First Mindset

As a Support Associate, embodying a customer-first culture is key. Prepare examples from your past experiences where you went above and beyond for customers. This will highlight your proactive approach and alignment with Ralph Lauren's values.

✨Demonstrate Team Spirit

Ralph Lauren values teamwork, so be ready to discuss how you've collaborated effectively in previous roles. Share specific instances where you contributed to a team's success, showcasing your energetic and results-driven attitude.

✨Ask Thoughtful Questions

Prepare insightful questions about the company culture, operational efficiencies, or how they foster inclusion. This not only shows your enthusiasm but also helps you gauge if Ralph Lauren is the right fit for you.

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