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- Tasks: Support the sales team and ensure an extraordinary customer experience.
- Company: Join a leading social network with a vibrant culture and competitive benefits.
- Benefits: Enjoy a competitive benefits package and discounts on products.
- Why this job: Be part of a dynamic team that values inclusivity and customer-first culture.
- Qualifications: Energetic team player with experience in premium/luxury environments.
- Other info: Opportunity to develop leadership skills and enhance product knowledge.
The predicted salary is between 42000 - 84000 £ per year.
Social network you want to login/join with:
- Competitive benefits package and discount on products
- The opportunity to bring your whole self to work
WHAT YOU’LL DO
Business Client Development
- Support the sales team in the absence of manager(s) to ensure an extraordinary customer experience and maximise sales and commercial opportunities in store and through outreach.
- Communicate, engage, and energise the team to maximise performance using service metrics.
Leadership & Engagement Support
- Support the manager(s) in creating an inclusive working environment with a customer-first culture.
- Assist the team in using service metrics in the absence of manager(s) to deliver sales and profit results.
- Support the manager(s) in developing the team\’s product knowledge and selling culture.
Operations
- Uphold and coach brand standards and presentation.
- Communicate product and customer feedback to buyers and manager(s), and coordinate marketing initiatives and pricing changes.
Experience, Skills & Knowledge
WHO YOU ARE
- Energetic, passionate, and results-driven team player.
- Experience in a premium/luxury environment with proven management abilities.
- Excellent organisational and communication skills with in-depth brand and product knowledge.
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Senior Sale Professional employer: Ralph Lauren
Contact Detail:
Ralph Lauren Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sale Professional
✨Tip Number 1
Familiarise yourself with the brand's values and products. Understanding what makes the brand unique will help you engage more effectively during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare to discuss specific examples of how you've maximised sales and improved team performance in previous roles. Use metrics to back up your achievements, as this aligns with the focus on service metrics in the job description.
✨Tip Number 4
Showcase your leadership skills by discussing how you've created an inclusive environment in past positions. Highlighting your ability to energise a team will resonate well with the company's emphasis on engagement and customer-first culture.
We think you need these skills to ace Senior Sale Professional
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in premium or luxury environments. Emphasise any leadership roles you've held and your ability to drive results.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention specific examples of how you've maximised sales opportunities and supported team performance in previous roles.
Highlight Relevant Skills: In your application, focus on your organisational and communication skills. Provide examples of how you've used these skills to enhance team engagement and customer experiences.
Showcase Brand Knowledge: Demonstrate your in-depth knowledge of the brand and its products. Discuss how you can uphold brand standards and contribute to a customer-first culture in your application.
How to prepare for a job interview at Ralph Lauren
✨Show Your Passion for Sales
Make sure to express your enthusiasm for sales and customer engagement during the interview. Share specific examples of how you've successfully driven sales in previous roles, especially in premium or luxury environments.
✨Demonstrate Leadership Skills
Since the role involves supporting managers and leading teams, be prepared to discuss your leadership experiences. Highlight instances where you've motivated a team or improved performance metrics, showcasing your ability to create an inclusive and customer-first culture.
✨Know the Brand Inside Out
Research the company's brand and product offerings thoroughly. Be ready to discuss how you can uphold brand standards and contribute to marketing initiatives. This knowledge will show your commitment and readiness to represent the brand effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and customer service skills. Think of situations where you've had to handle difficult customers or make quick decisions to maximise sales, and be ready to share these experiences.
