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- Tasks: Lead CRM strategy and drive customer engagement across 83 EMEA markets.
- Company: Luxury brand known for innovation and excellence.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Join a prestigious brand and make a significant impact on customer relationships.
- Qualifications: Extensive CRM management experience and strong project management skills.
- Other info: Collaborative team culture with a focus on data-driven decision making.
The predicted salary is between 48000 - 72000 £ per year.
A luxury brand is looking for a Senior CRM Manager (FTC) in Greater London to lead their Direct-to-Consumer CRM strategy across various channels. This position involves driving customer acquisition and engagement, managing a high-performing team, and developing data-driven campaigns across 83 EMEA markets.
Candidates should have substantial experience in CRM management and a strong customer-centric approach. The role also requires exceptional project management skills and the ability to work collaboratively across teams.
Senior CRM Leader – EMEA DTC, AI Personalization & Growth employer: Ralph Lauren
Contact Detail:
Ralph Lauren Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CRM Leader – EMEA DTC, AI Personalization & Growth
✨Tip Number 1
Network like a pro! Reach out to people in the luxury brand space, especially those who work in CRM. A friendly chat can open doors and give you insights that might just land you that Senior CRM Leader role.
✨Tip Number 2
Showcase your skills! When you get the chance to meet potential employers, be ready to discuss your past successes in CRM management. Use specific examples of how you've driven customer engagement and acquisition in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire and express your interest in their CRM strategies. You never know when an opportunity might arise!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining the team. Let’s get you that dream job!
We think you need these skills to ace Senior CRM Leader – EMEA DTC, AI Personalization & Growth
Some tips for your application 🫡
Show Your CRM Expertise: Make sure to highlight your experience in CRM management. We want to see how you've driven customer acquisition and engagement in your previous roles, so don’t hold back on those success stories!
Be Data-Driven: Since this role involves developing data-driven campaigns, we recommend showcasing your analytical skills. Share examples of how you've used data to inform your strategies and improve customer experiences.
Teamwork Makes the Dream Work: This position requires collaboration across teams, so let us know about your project management skills. Talk about how you've successfully led teams and worked with others to achieve common goals.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in the luxury brand space!
How to prepare for a job interview at Ralph Lauren
✨Know Your CRM Inside Out
Make sure you’re well-versed in the latest CRM trends and tools, especially those relevant to luxury brands. Brush up on your knowledge of customer acquisition strategies and engagement techniques that have worked in the EMEA markets.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your ability to inspire and lead a high-performing team, as this role will require you to drive collaboration across various departments.
✨Data-Driven Decision Making
Be ready to discuss how you’ve used data to inform your CRM strategies. Bring specific examples of campaigns you’ve developed based on customer insights and how they impacted growth and engagement.
✨Collaborative Mindset
Demonstrate your ability to work collaboratively by sharing experiences where you’ve partnered with other teams. Emphasise your communication skills and how they’ve helped you achieve successful outcomes in previous roles.
