At a Glance
- Tasks: Lead a dynamic sales team and create unforgettable client experiences at Ralph Lauren.
- Company: Join the iconic Ralph Lauren brand in the heart of Chelsea, London.
- Benefits: Enjoy competitive pay, discounts, and a vibrant work culture.
- Why this job: Be part of a luxury lifestyle brand and make a real impact on customer satisfaction.
- Qualifications: Retail supervisory experience and a passion for premium products are essential.
- Other info: Full-time role with exciting career growth opportunities in a supportive environment.
The predicted salary is between 32400 - 50400 £ per year.
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Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren\’s reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company\’s brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world\’s most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
We have an exciting opportunity for a selling supervisor to join the team at our prestigious Sloane Square store in the heart of Chelsea, London. This role is offering 40 hours per week (full time)
What We Offer
- The opportunity to work for an iconic and unique lifestyle brand
- Exciting career opportunities
- Competitive benefits package and discounts
- An environment where you can bring your whole self to work
Business Client Development
- Support the sales team in absence of manager(s) to ensure an extraordinary client experience to maximise sales and commercial opportunities in store and via out-reach
- Build and maintain a loyal client base of Very Important Customers (VICs) Super VICs & top clients
- Communicate, engage and energise the team to maximise performance using service metrics
Leadership & Engagement Support
- Support the manager(s) creating an inclusive working environment with a client-first culture
- Support the team using service metrics in absence of manager(s) to deliver sales and profit results
- Support the manager(s) developing the team product knowledges and selling culture
Operations
- Expert of Ralph Lauren clienteling and digital tools, store systems and procedures, cash management and able to interpret key business reports
- Uphold & coach Brand standards and Brand presentation
- Communicate product and client feedback to buyers & manager(s) and coordinate marketing initiatives and price changes
Experience, Skills & Knowledge
- Passionate, and results-driven team player
- Proven retail supervisor managing a team
- Experience in a premium/luxury environment with proven management abilities
- Excellent organisational and communication skills with in-depth Brand and product knowledge
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail Apparel and Fashion
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Selling Supervisor- Sloane Square employer: Ralph Lauren
Contact Detail:
Ralph Lauren Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Selling Supervisor- Sloane Square
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Ralph Lauren's history, values, and product lines. This will not only impress your interviewers but also help you connect your experience with their brand ethos.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Selling Supervisor role. Personal connections can give you an edge!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to team leadership and client engagement. Role-play with a friend or use our StudySmarter tools to refine your answers and boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Ralph Lauren family. Don’t miss out on this opportunity!
We think you need these skills to ace Selling Supervisor- Sloane Square
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Ralph Lauren brand shine through. We want to see how much you love the products and the lifestyle they represent!
Tailor Your CV: Make sure to customise your CV to highlight your experience in retail and team management. We’re looking for those proven skills that will help us create an extraordinary client experience.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity.
How to prepare for a job interview at Ralph Lauren
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in Ralph Lauren's history, values, and product lines. This will not only show your passion for the brand but also help you connect your experience to their ethos.
✨Demonstrate Leadership Skills
As a Selling Supervisor, you'll need to showcase your leadership abilities. Prepare examples of how you've motivated a team or improved sales performance in previous roles. Use specific metrics to highlight your success.
✨Client-Centric Mindset
Ralph Lauren places a strong emphasis on client experience. Be ready to discuss how you've built and maintained relationships with clients, especially VIPs. Share stories that illustrate your commitment to exceptional service.
✨Dress the Part
Given the luxury nature of the brand, your appearance matters. Dress in a way that reflects Ralph Lauren’s style during the interview. This shows that you understand the brand's image and can represent it well.