Sales Support Associate

Sales Support Associate

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support clients and ensure smooth operations in a premium retail environment.
  • Company: Join Ralph Lauren, a global leader in luxury lifestyle products with a rich heritage.
  • Benefits: Enjoy competitive perks, discounts, and a culture that celebrates your individuality.
  • Why this job: Be part of an iconic brand that values inclusion and community engagement.
  • Qualifications: Energetic team players with experience in luxury retail and strong communication skills.
  • Other info: Opportunity to grow within a renowned company and embody the Ralph Lauren spirit.

The predicted salary is between 28800 - 43200 £ per year.

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren\’s reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company\’s brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world\’s most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

WHAT WE OFFER

  • The opportunity to work for an iconic and unique lifestyle brand
  • Exciting career opportunities
  • Competitive benefits package and discounts
  • An environment where you can bring your whole self to work

Essential Duties & Responsibilities

WHAT YOU\’LL DO

One team focused on the consumer

  • Ensure client support excellence and operational efficiencies
  • Manage deliveries and replenishment to optimise the product offer for clients
  • Coordinate and communicate consistently with the team to ensure an excellent client service

Ralph Lauren Brand Ambassador

  • Embody the Ralph Lauren values and spirit
  • Demonstrate a client-centric mindset
  • Support operational efficiencies to create a welcoming and elevated store environment

Operations

  • Advance in Ralph Lauren store systems and procedures to enhance operational efficiencies
  • Manage and follow standard operating procedures and Client Support Area procedures to ensure compliance with Ralph Lauren policies and standards
  • Store maintenance

Experience, Skills & Knowledge

WHO YOU ARE

  • Energetic, passionate, and results-driven team player
  • Experience in a premium/luxury environment
  • Excellent organisational and communication skills

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Sales Support Associate employer: Ralph Lauren

Ralph Lauren Corporation is an exceptional employer, offering a vibrant work culture that champions inclusion and belonging. As a Sales Support Associate, you will enjoy competitive benefits, exciting career advancement opportunities, and the chance to represent a globally recognised lifestyle brand in a dynamic environment. Join us to be part of a team that values your individuality and fosters professional growth while delivering excellence in client service.
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Contact Detail:

Ralph Lauren Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Support Associate

✨Tip Number 1

Familiarise yourself with Ralph Lauren's brand values and product lines. Understanding their unique selling points and how they position themselves in the luxury market will help you resonate with their ethos during interviews.

✨Tip Number 2

Network with current or former employees of Ralph Lauren. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations for the Sales Support Associate role.

✨Tip Number 3

Prepare to demonstrate your client-centric mindset through examples from your past experiences. Think of specific situations where you went above and beyond for a customer, as this aligns perfectly with the role's focus on client support excellence.

✨Tip Number 4

Showcase your organisational skills by discussing how you've managed multiple tasks or projects simultaneously. This is crucial for the role, as you'll need to coordinate deliveries and maintain operational efficiencies.

We think you need these skills to ace Sales Support Associate

Client Support Excellence
Operational Efficiency
Communication Skills
Organisational Skills
Team Coordination
Client-Centric Mindset
Brand Ambassadorship
Knowledge of Premium/Luxury Retail
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Sales Support Experience
Understanding of Store Procedures

Some tips for your application 🫡

Understand the Brand: Familiarise yourself with Ralph Lauren's brand values and product categories. This will help you tailor your application to reflect your understanding of their culture and how you can contribute to it.

Highlight Relevant Experience: Emphasise any previous experience in a premium or luxury retail environment. Be specific about your roles and achievements that demonstrate your client-centric mindset and operational efficiency.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your alignment with its values. Use specific examples to illustrate how your skills and experiences make you a great fit for the Sales Support Associate role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Ralph Lauren

✨Research the Brand

Before your interview, take some time to learn about Ralph Lauren's history, values, and product lines. Understanding the brand's identity will help you align your answers with their ethos and demonstrate your genuine interest in the company.

✨Showcase Your Client-Centric Mindset

As a Sales Support Associate, client support excellence is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will highlight your ability to embody the Ralph Lauren values and spirit.

✨Demonstrate Organisational Skills

Given the role's focus on managing deliveries and optimising product offers, be ready to discuss how you stay organised in a fast-paced environment. Share specific strategies or tools you use to keep track of tasks and ensure operational efficiencies.

✨Prepare Questions About Team Dynamics

Ralph Lauren emphasises teamwork and communication. Prepare thoughtful questions about how the team collaborates and supports each other. This shows that you value a positive work environment and are eager to contribute to the team's success.

Sales Support Associate
Ralph Lauren
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