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For Companies At a Glance
- Tasks: Support customers and enhance store operations while embodying Ralph Lauren's values.
- Company: Join Ralph Lauren, a global leader in premium lifestyle products with a rich 50-year history.
- Benefits: Enjoy competitive perks, discounts, and a culture that celebrates your whole self.
- Why this job: Be part of an iconic brand that values inclusion and community engagement.
- Qualifications: Energetic team player with experience in fast-paced environments and strong organisational skills.
- Other info: Opportunity to grow within a renowned company known for its distinctive image.
The predicted salary is between 28800 - 43200 £ per year.
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing, and distribution of premium lifestyle products across five categories: apparel, accessories, home, fragrances, and hospitality. With over 50 years of history, Ralph Lauren's reputation and distinctive image have been consistently developed across a broad range of products, brands, and international markets. The company's brands include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, and Chaps, among others, making it one of the world's most recognized families of consumer brands. At Ralph Lauren, we aim to unite and inspire our community and those we serve by amplifying diverse voices and perspectives. We are committed to creating a culture of belonging, inclusion, and fairness for all. Our culture of inclusion is fostered through Talent, Education & Communication, Employee Groups, and Celebration.
Position Overview
- WHAT WE OFFER
- The opportunity to work for an iconic and unique lifestyle brand
- Exciting career opportunities
- Competitive benefits package and discounts
- An environment where you can bring your whole self to work
Essential Duties & Responsibilities
- WHAT YOU'LL DO
- One team focused on the consumer
- Deliver customer support excellence and operational efficiencies
- Assist with deliveries and replenishment to optimize the product offer for customers
- Communicate consistently with the team to ensure excellent customer service
- Ralph Lauren Brand Ambassador
- Embody the Ralph Lauren values and spirit
- Demonstrate a customer-first culture
- Support operational efficiencies to create a welcoming and elevated experience
- Operations
- Use the Ralph Lauren store systems and procedures to enhance operational efficiencies
- Use replenishment tools effectively to ensure compliance with Ralph Lauren policies and standards
- Store maintenance
Experience, Skills & Knowledge
- WHO YOU ARE
- Energetic, passionate, and results-driven team player
- Experience in a fast-paced environment
- Proactive and organizational skills
Sales Support Associate employer: Ralph Lauren
Contact Detail:
Ralph Lauren Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Associate
✨Tip Number 1
Familiarise yourself with Ralph Lauren's brand values and culture. Understanding their commitment to inclusion and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed multiple tasks or provided excellent customer service under pressure.
✨Tip Number 3
Prepare to discuss operational efficiencies. Think about times when you've improved processes or contributed to a team's success, as this aligns with the role's focus on enhancing operational performance.
✨Tip Number 4
Demonstrate your passion for the brand. Whether it's through your personal style or knowledge of their products, showing genuine enthusiasm for Ralph Lauren can set you apart from other candidates.
We think you need these skills to ace Sales Support Associate
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Ralph Lauren's values and brand identity. Highlight your understanding of their commitment to diversity, inclusion, and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in customer support and operational roles. Use keywords from the job description to demonstrate that you are a good fit for the Sales Support Associate position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Ralph Lauren brand and your customer-first mindset. Include specific examples of how you've delivered excellent customer service in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ralph Lauren
✨Research the Brand
Before your interview, take some time to learn about Ralph Lauren's history, values, and product lines. Understanding the brand's identity will help you align your answers with their culture and demonstrate your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Sales Support Associate, customer service is key. Prepare examples from your past experiences where you provided excellent customer support or resolved issues effectively. This will highlight your ability to embody the Ralph Lauren values and spirit.
✨Demonstrate Teamwork
Ralph Lauren emphasises a team-focused approach. Be ready to discuss how you've successfully collaborated with others in previous roles. Share specific instances where teamwork led to positive outcomes, showcasing your ability to work well in a fast-paced environment.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the company's commitment to inclusion and how they foster a culture of belonging. This shows that you are not only interested in the role but also in the company's values and culture.
