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- Tasks: Engage with customers, identify their needs, and drive sales for Ralph Lauren Home products.
- Company: Ralph Lauren is a global leader in premium lifestyle products, known for its iconic brand image.
- Benefits: Enjoy commission on sales, a dynamic work environment, and opportunities for personal growth.
- Why this job: Join a culture of inclusion and creativity while working with luxury home products and design.
- Qualifications: Experience in luxury retail, excellent communication skills, and proficiency in design software preferred.
- Other info: Entry-level position with full-time hours; perfect for those passionate about home design.
The predicted salary is between 28800 - 43200 £ per year.
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Join to apply for the Sales Professional- Home (Harrods) role at Ralph Lauren
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren\’s reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company\’s brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world\’s most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Through our Cultural focus behaviour\’s demonstrate a true passion and respect for the Ralph Lauren Home customer, product and RL trade showroom environment. Embrace our Winning Culture by consistently meeting the business sales objectives through delivering the 5 keys steps of service to Create , Connect , Convert , Confirm , Continue in store and via our digital platforms. Identify new opportunities and generate sales to support the strategic growth of the Home Collection Business. Liaising closely with the Sales team to support and also with Interior Designers, Architects and Developers and retail clients you will be acting as a brand ambassador.
Commission: 1% commission of sales paid in arrears and once target hit there is a 2% commission.
- Welcome and assist the customer (Connect) identify their needs (Convert) concluding the transaction (Confirm) comply the customers details into the data base in order to (Continue) to stay connected (Continue) and maintain the highest level of service
- Exceed client expectations and demonstrate in depth knowledge of Ralph Lauren Home products and lifestyle collections.
- Consistently meet store, personal sales objectives and KPI’s by delivering an elevated and personalized level of service and communication to all customers in store and via outreach
- Very good understanding of interior spaces, ergonomic and proportions
- Create design presentations & inspiration boards that illustrate RL design concepts
- Select and specify RL decorative items including furniture, lighting, finishes, accessories and rugs.
- Create and maintain budgets. Report on ongoing business and pipeline
- Generate quotes and track projects from point of purchase through to delivery and installation
- Communicate Product and Customer feedback to buyers and managers
- Attend industry networking events and socialize with our target customers
- Participate in showroom activities including but not limited to: Daily maintenance standards front and back of house in line with the Ralph Lauren Brand Image directives, Inventory, Replenishment, Product transfers, New product launches and Seasonal floor changeovers and contribute to store briefs and training
- Perform opening and closing showroom duties as needed.
- Exhibit pride through a positive demeanor, body language, personal presentation and dress standards in line with the RL expectations
- Always adhere to all company policies and standard operating procedure
Experience, Skills & Knowledge
- 1-3 strategic cyles specifically in the luxury Home sector
- Has proven successful knowledge specifically in the luxury Home sector and retail
- Excellent interpersonal skills with the ability to build and maintain strong working relationships.
- Identifies and acts on self-development opportunities to improve performance
- Communicates with confidence (verbal and written) and maintains highest level of professionalism
- Highly organized and proactive individual, capable of multi-tasking within a fast-paced environment
- Able to read and understand architectural/construction drawings and sketch/diagram space plans and fixture layouts
- Proficiency in Adobe Creative Suite and Microsoft Office
- AutoCAD and/or SketchUp a plus
- 3D and CGI rendering proficiency a plus
- Ability to source and select decorative items
- Budget and project management skills
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail Apparel and Fashion
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Sales Professional- Home (Harrods) employer: Ralph Lauren
Contact Detail:
Ralph Lauren Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Professional- Home (Harrods)
✨Tip Number 1
Familiarise yourself with Ralph Lauren's Home Collection. Understanding the products and their unique selling points will help you connect with customers and demonstrate your expertise during interviews.
✨Tip Number 2
Network within the luxury home sector. Attend industry events or connect with professionals on platforms like LinkedIn to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Showcase your design skills. If you have experience creating design presentations or inspiration boards, prepare a portfolio that highlights your ability to select and specify decorative items effectively.
✨Tip Number 4
Demonstrate your understanding of customer service excellence. Be ready to discuss how you would exceed client expectations and maintain high service standards, as this is crucial for the Sales Professional role.
We think you need these skills to ace Sales Professional- Home (Harrods)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the Sales Professional- Home position at Ralph Lauren. Tailor your application to highlight relevant experiences that align with their requirements.
Craft a Compelling CV: Your CV should reflect your experience in the luxury home sector and retail. Emphasise your interpersonal skills, project management abilities, and any relevant software proficiency, such as Adobe Creative Suite or AutoCAD.
Write a Strong Cover Letter: In your cover letter, express your passion for the Ralph Lauren brand and how your background makes you a perfect fit for the role. Mention specific examples of how you've exceeded sales targets or provided exceptional customer service in previous roles.
Showcase Your Design Skills: If you have experience creating design presentations or working with interior spaces, be sure to include this in your application. Highlight any relevant projects or portfolios that demonstrate your ability to select and specify decorative items.
How to prepare for a job interview at Ralph Lauren
✨Know the Brand Inside Out
Before your interview, make sure you have a solid understanding of Ralph Lauren's history, values, and product lines, especially in the home sector. This will show your genuine interest in the brand and help you connect with the interviewers.
✨Demonstrate Your Sales Skills
Prepare to discuss specific examples of how you've successfully met sales targets in previous roles. Highlight your ability to create, connect, convert, confirm, and continue relationships with customers, as these are key steps in their sales process.
✨Showcase Your Design Knowledge
Since the role involves working with interior designers and architects, be ready to talk about your understanding of interior spaces and design principles. Bring along a portfolio or examples of your work if possible, to illustrate your design capabilities.
✨Exude Professionalism
Dress appropriately and maintain a positive demeanor throughout the interview. Your personal presentation should reflect the high standards of Ralph Lauren. Remember, first impressions count!