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- Tasks: Be the face of Ralph Lauren, managing reception and ensuring smooth office operations.
- Company: Join Ralph Lauren, a global leader in premium lifestyle products with a rich heritage.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and inclusion.
- Why this job: Perfect for those who thrive in a polished, customer-focused setting with a luxury vibe.
- Qualifications: Must have experience as a corporate receptionist or in luxury service; strong organisational skills required.
- Other info: Fluency in English is essential; additional languages are a bonus!
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Receptionist 12 Month Fixed-Term role at Ralph Lauren
Join to apply for the Receptionist 12 Month Fixed-Term role at Ralph Lauren
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren\’s reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company\’s brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world\’s most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Dynamic front-of-house and facilities support role, responsible for delivering exceptional service and ensuring the smooth day-to-day operation of a busy corporate office. Key duties include reception management, office supply coordination, meeting room logistics, vendor liaison, and support for facilities and finance processes. Ideal for a polished, customer-focused professional with strong organisational skills and a background in corporate reception or luxury service environments.
- Manage office supplies, furniture orders, and kitchen stock
- Oversee visitor access, ID passes, and liaise with landlords for lift and maintenance issues
- Conduct fire tours for new starters and act as Fire Marshall
- Maintain a clean, welcoming reception and meeting areas
- Handle mail, deliveries, couriers, and DHL shipments
- Answer and maintain the office switchboard system
- Raise POs, track invoices, and support Finance & Facilities teams
- Coordinate B2B order collections and maintain related calendars
- Support desk and meeting room bookings across sites
- Liaise with IT, cleaning teams, and contractors for upkeep and issue resolution
- Assist with boardroom events, office moves, and site checks
- Provide cover at Cork Street reception when needed
Experience, Skills & Knowledge
- Strong timekeeping, communication, and telephone etiquette
- Professional presentation aligned with RL standards
- Committed to delivering 5-star customer service
- Team player with excellent multitasking and organisational skills
- Calm and professional under pressure
- Proficient in Microsoft Outlook, Word, Excel; Ariba experience a plus
- Minimum 2 full strategic cycles of experience as a corporate receptionist or equivalent role
- Background in luxury hospitality or retail preferred
- Fluent in English; additional language is a plus
- Facilities experience beneficial
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Administrative
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Industries
Retail Apparel and Fashion
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Receptionist 12 Month Fixed-Term employer: Ralph Lauren
Contact Detail:
Ralph Lauren Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist 12 Month Fixed-Term
✨Tip Number 1
Familiarise yourself with Ralph Lauren's brand values and culture. Understanding their commitment to inclusion and exceptional service will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Highlight your experience in luxury service environments. Since the role requires a polished, customer-focused approach, be ready to share specific examples of how you've delivered outstanding service in previous positions.
✨Tip Number 3
Brush up on your organisational skills and multitasking abilities. Be prepared to discuss how you've successfully managed multiple tasks simultaneously in a busy environment, as this is crucial for the receptionist role.
✨Tip Number 4
If you have experience with Microsoft Outlook, Word, and Excel, make sure to mention it. Being proficient in these tools is essential for the role, so be ready to discuss how you've used them in your previous jobs.
We think you need these skills to ace Receptionist 12 Month Fixed-Term
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in corporate reception or luxury service environments. Emphasise your organisational skills and any specific achievements that align with the responsibilities listed in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to manage multiple tasks effectively. Mention your familiarity with Microsoft Office and any experience you have with facilities management or vendor liaison.
Highlight Relevant Skills: In your application, clearly outline your strong timekeeping, communication skills, and professional presentation. Provide examples of how you've delivered exceptional service in previous roles to demonstrate your fit for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a receptionist role.
How to prepare for a job interview at Ralph Lauren
✨Showcase Your Customer Service Skills
As a receptionist, exceptional customer service is key. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles, especially in luxury environments.
✨Demonstrate Organisational Prowess
Highlight your organisational skills by discussing how you manage multiple tasks simultaneously. Use examples from past experiences where you successfully coordinated meetings or handled office supplies efficiently.
✨Exude Professionalism
Ralph Lauren values a polished presentation. Dress appropriately for the interview and maintain a professional demeanour throughout. This will reflect your understanding of their brand standards.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities under pressure. Think about potential challenges you might face in the role and how you would handle them, such as managing visitor access or dealing with unexpected issues.
