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- Tasks: Support digital merchandising strategy and improve product availability through data insights.
- Company: Join Ralph Lauren, a global leader in premium lifestyle products with a culture of inclusion.
- Benefits: Competitive salary, inclusive work environment, and opportunities for professional growth.
- Why this job: Make an impact in the fashion industry by shaping digital strategies and enhancing customer experiences.
- Qualifications: Experience in merchandising or planning, strong analytical skills, and excellent communication abilities.
- Other info: Dynamic role with opportunities to collaborate across teams and drive innovation.
The predicted salary is between 36000 - 60000 £ per year.
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
The Digital Merchandising Operations Manager supports the digital assortment strategy by consolidating insight, improving availability visibility, and ensuring digital demand is consistently reflected across the buy cycle. The position provides the insight base that shapes buying decisions, supports availability improvements, highlights customer demand signals, and surfaces risks early. The role works closely with Buying, Planning, Inventory, Site Operations, and Digital Trading to influence decisions that improve NPS, reduce zero sellers, and elevate assortment relevance.
Essential Duties & Responsibilities
- Assortment Input & Digital Insight
- Consolidate customer behaviour insights (search, navigation, Notify Me) and product performance for Lauren and Kids.
- Share clear recommendations during post-adoption reviews, pre-season alignment, and strategic summits.
- Identify gaps, duplication, and opportunity categories using data-led analysis.
- Support option count and depth alignment across divisions.
- Availability & Trading Support
- Monitor availability, depth, and size fragmentation.
- Highlight under-performing SKUs and support removal decisions to improve customer experience.
- Flag early risks and opportunity categories during weekly trade reviews.
- Cross-Functional Partnership
- Act as the consistent digital representative for Buying and Planning teams.
- Maintain strong working relationships with Allocation, Inventory, Digital Trading, and Site Ops.
- Support senior meetings by delivering clear, concise insight summaries.
- Data & Reporting
- Own weekly and monthly insight packs, covering availability, zero sellers, size performance, and navigation trends.
- Manage data cleansing, summary creation, and consolidation for divisional reviews.
- Translate findings into practical takeaways for Buying and Merchandising.
- Ways of Working
- Apply the shared Merch Ops operating model consistently.
- Support cross-brand alignment and help maintain documentation, frameworks, and process standards.
- Escalate emerging risks to the Senior Manager when needed.
Experience, Skills & Knowledge Required
- Experience
- Experience in merchandising, planning, allocation, or digital trading.
- Experience working with buying or planning teams in a retailer or brand environment.
- Strong analytical capability and confidence working with performance metrics.
- Experience participating in seasonal planning forums or trading meetings.
- Understanding of basic OTB, option planning, and product lifecycle principles.
- Skills
- Strong communicator with the ability to work cross-functionally.
- Comfortable using data to support recommendations.
- Highly organised with strong attention to detail.
- Able to manage multiple deadlines and maintain accuracy in fast-paced environments.
Ralph Lauren Digital Merchandising Operations Manager , EMEA & LATAM in London employer: Ralph Lauren
Contact Detail:
Ralph Lauren Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ralph Lauren Digital Merchandising Operations Manager , EMEA & LATAM in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Ralph Lauren. Use LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching Ralph Lauren's digital merchandising strategies. Understand their brand values and how they approach customer insights. This will help you tailor your responses and show you're genuinely interested in the role.
✨Tip Number 3
Practice your data storytelling skills! Since the role involves a lot of data analysis, be ready to discuss how you've used data to drive decisions in past roles. We want to see how you can translate numbers into actionable insights.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Ralph Lauren team and ready to contribute to their digital merchandising success.
We think you need these skills to ace Ralph Lauren Digital Merchandising Operations Manager , EMEA & LATAM in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that are relevant to the Digital Merchandising Operations Manager role. Highlight your analytical capabilities and any experience with buying or planning teams, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about digital merchandising and how your background aligns with our values at Ralph Lauren. Be sure to mention any specific experiences that demonstrate your fit for the role.
Showcase Your Data Skills: Since this role involves a lot of data analysis, make sure to highlight your experience with performance metrics and data-driven decision-making. We want to see how you've used data to influence outcomes in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Ralph Lauren
✨Know Your Numbers
Make sure you brush up on your analytical skills before the interview. Be ready to discuss key performance metrics and how you've used data in past roles to influence buying decisions or improve product availability.
✨Showcase Cross-Functional Experience
Since this role involves working closely with various teams, prepare examples of how you've successfully collaborated with different departments. Highlight any specific projects where your input made a significant impact.
✨Understand the Brand
Familiarise yourself with Ralph Lauren's brand values and product lines. Being able to articulate how your experience aligns with their mission will show that you're genuinely interested and a good fit for the company culture.
✨Prepare Insight Summaries
Think about how you would present insights in a clear and concise manner. Practice summarising complex data into actionable takeaways, as this will be crucial in your role and will impress your interviewers.
