At a Glance
- Tasks: Lead CRM strategy and manage a team to enhance customer engagement.
- Company: A leading premium lifestyle brand with a collaborative culture.
- Benefits: Competitive salary, maternity cover, and a dynamic work environment.
- Why this job: Join a top brand and make a real impact on customer retention.
- Qualifications: Experience in team management and successful CRM strategy implementation.
- Other info: Based in Greater London with great career growth potential.
The predicted salary is between 43200 - 72000 Β£ per year.
A leading premium lifestyle brand is seeking a Senior CRM Manager for maternity cover. This role is pivotal in driving the CRM strategy across multiple channels and markets, leading a team of managers, and contributing to customer engagement and retention.
Ideal candidates should possess substantial team management experience, a proven background in implementing successful CRM strategies, and strong analytical skills.
The position is based in Greater London, offering a unique opportunity to work in a collaborative environment.
EMEA CRM Lead - AI Personalization & Growth in London employer: Ralph Lauren
Contact Detail:
Ralph Lauren Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land EMEA CRM Lead - AI Personalization & Growth in London
β¨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that dream role.
β¨Tip Number 2
Prepare for interviews by researching the company and its CRM strategies. Show us you understand their brand and how you can contribute to their growth. Tailor your answers to highlight your relevant experience!
β¨Tip Number 3
Donβt underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds!
β¨Tip Number 4
Apply through our website! Weβve got loads of exciting roles, and applying directly shows your enthusiasm. Plus, it makes it easier for us to spot your application and get back to you quickly.
We think you need these skills to ace EMEA CRM Lead - AI Personalization & Growth in London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the EMEA CRM Lead role. Highlight your team management experience and any successful CRM strategies you've implemented in the past.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've driven customer engagement and retention in previous roles.
Show Off Your Analytical Skills: Since strong analytical skills are key for this role, donβt forget to mention any tools or methodologies youβve used to analyse CRM data and improve strategies. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for this exciting opportunity in a collaborative environment.
How to prepare for a job interview at Ralph Lauren
β¨Know Your CRM Inside Out
Make sure youβre well-versed in the latest CRM strategies and tools. Brush up on your knowledge of AI personalisation techniques and how they can enhance customer engagement. This will show that youβre not just familiar with the basics, but that youβre ready to lead and innovate.
β¨Showcase Your Team Management Skills
Prepare examples of how you've successfully managed teams in the past. Think about specific challenges you faced and how you motivated your team to achieve their goals. This will demonstrate your leadership capabilities and your ability to drive results in a collaborative environment.
β¨Be Data-Driven
Since strong analytical skills are key for this role, come prepared with insights from your previous experiences. Discuss how youβve used data to inform your CRM strategies and improve customer retention. This will highlight your ability to make informed decisions based on analytics.
β¨Understand the Brand's Values
Research the lifestyle brand thoroughly before your interview. Understand their mission, values, and target audience. This will help you align your answers with what the company stands for and show that youβre genuinely interested in contributing to their success.