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For Companies At a Glance
- Tasks: Support onboarding and training initiatives for digital teams, enhancing employee development.
- Company: Join a forward-thinking company focused on employee engagement and growth.
- Benefits: 12-month contract with opportunities for professional development and skill enhancement.
- Why this job: Make a real impact by shaping the future of training and employee experience.
- Qualifications: Experience in training, strong problem-solving skills, and adaptability to change.
- Other info: Dynamic role with a focus on creativity and collaboration across teams.
The predicted salary is between 30000 - 42000 £ per year.
Position Overview
The role encompasses 3 areas:
- Training digital and value centre teams: Onboarding, creating and implementing a structured onboarding process for all new starters in digital.
- Training Projects: Implementing and managing ad hoc training initiatives to support the development of our digital team. Project manage employee engagement driven initiatives to support employee development, experience and knowledge.
- Employee Engagement and Development: Supporting the capture and analysis of our Employee Voice. Listen to, acknowledge and understand what our Digital employees voice is and how we use this to improve their development and our business processes.
This role is a 12 Month Fixed Term Contract.
Essential Duties & Responsibilities
- Structured Onboarding: Enhance the onboarding process for new hires through the implementation of a structured and engaging program, ensuring a smooth transition into the organisation.
- Unified Training Content: Ensure consistency in training content delivery across all centres to maintain a high standard of training quality.
- Feedback Integration: Consolidate feedback from the digital team and both centres to inform and shape future training structures and schedules, fostering continuous improvement.
- Content Creation: Collaborate in the creation of comprehensive training content and materials for all teams within the Centre of Excellence (CoE).
- Talent Identification and Tracking: Develop a system for identifying emerging talents and tracking the performance of individuals within the agent population.
- Voice of the Employee Sessions: Conduct regular Voice of the Employee sessions to gather valuable feedback and insights, contributing to the enhancement of training programs.
- Confident Delivery: Maintain a confident and engaging delivery of new training content on a day-to-day basis.
- Material Organization: Regularly review, maintain, and organize training materials to ensure accessibility and relevance.
- Trend Analysis: Utilise Voice of the Customer (VOC), feedback, observations, and other data sources to identify trends and opportunities in training, providing insights for continuous improvement.
- Brand Representation: Act as a representative of the brand, inspiring and motivating employees by sharing passion and enthusiasm for the company.
Experience, Skills & Knowledge
- Demonstrate the ability to conduct Learning Needs Analysis and recommend appropriate solutions, challenging existing processes when necessary.
- Apply strong problem-solving skills, including creative and innovative thinking, to address challenges.
- Demonstrate experience in daily reporting to various stakeholders, ensuring transparency and accountability.
- Exhibit expertise in presenting and collaborating with different departments, contributing to the development of strategies that meet multiple specifications.
- Adaptability to Change: Leverage experience in working and leading in a changing environment, showcasing adaptability and resilience.
Digital Training Assistant in London employer: Ralph Lauren
Contact Detail:
Ralph Lauren Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Training Assistant in London
✨Tip Number 1
Network like a pro! Reach out to people in the digital training field on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Create a portfolio or a presentation that highlights your training projects and successes. This gives you a chance to demonstrate your expertise beyond the written application.
✨Tip Number 3
Prepare for interviews by practising common questions related to onboarding and employee engagement. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Digital Training Assistant in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Digital Training Assistant role. Highlight your experience in onboarding and training, and show us how you can enhance our processes. We love seeing how you connect your skills to what we do!
Showcase Your Creativity: This role is all about innovative training solutions, so don’t hold back! Share examples of how you've approached training projects or created engaging content in the past. We want to see your creative flair shine through!
Be Data-Driven: We value feedback and continuous improvement, so if you have experience with analysing data or gathering insights, make sure to mention it. Show us how you've used data to inform training decisions or improve employee engagement in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at Ralph Lauren
✨Know Your Onboarding Strategies
Familiarise yourself with effective onboarding processes. Be ready to discuss how you would enhance the onboarding experience for new hires, ensuring they feel welcomed and engaged from day one.
✨Showcase Your Training Content Skills
Prepare examples of training content you've created or managed in the past. Highlight your ability to ensure consistency and quality across different training sessions, as this is crucial for the role.
✨Emphasise Feedback Integration
Be prepared to talk about how you've used feedback to improve training programmes. Discuss specific instances where you've gathered insights and made changes that positively impacted employee development.
✨Demonstrate Adaptability
This role requires adaptability in a changing environment. Share experiences where you've successfully navigated change, showcasing your resilience and problem-solving skills to tackle challenges head-on.
