Global Employee Learning Experience Manager in Watford

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Please note this is a Fixed Term Contract for 12-14 months as a maternity cover.

You will partner with key stakeholders, subject matter experts and end users to determine the best learning solution. Conduct needs analysis to find the best learning solution for the user leveraging best in class external material as well as creating proprietary in-house learning solutions.

The key objectives of this role are to design, develop and manage global best-in-class learning experiences for a mixture of digital, virtual, live and on-demand events, applying intuitive user-centric design and digital technologies. You will also be creating engaging digital communication collateral, managing global data and insights for all global learning experience and the ROI regionally as well as managing our global budgets.

• Partner cross-functionally with corporate and retail teams to identify learning needs and content priorities.
• Leverage data insights to optimize global eLearning experiences.
• Manage regional and global learning budgets.

Content Design & Development

• Design quality learning solutions mapped to RL Success Drivers: digital/virtual/face-to-face training, videos, performance aids, and Brilliant Briefs.
• Create innovative, learner-centric content that is accessible, visually engaging and easy to navigate.
• Select appropriate learning formats and authoring tools based on topic, learner needs, and delivery method.
• Set clear learning objectives and measure business impact through quality metrics and learner feedback.

Stakeholder Management

• Build strong relationships with P&D and Talent Development teams.
• Assess training needs and define priorities with stakeholders.
• Support implementation of global learning tools and initiatives.
• Ensure content aligns with brand guidelines and tone of voice.

Learning Administration

• Maintain accuracy of training materials (Onboarding, Learning Journeys, Product Knowledge).
• Support reporting and data collation.

Experience, Skills & Knowledge

• Excellent organisational skills and attention to detail, as well as effective time management.
• Previous experience in a learning function.
• Ability to manage multiple and shifting priorities.
• Capable to communicate at all levels in a clear and concise manner; seen as a strategic partner.
• Must demonstrate exceptional judgment, discretion, and professional courtesy.
• Strong writing and storytelling skills with a passion for writing and producing quality learning content.
• Experience taking complex content and turning it into accessible, engaging and easy to follow learning.
• Agile mindset with ability to meet deadlines and incorporate feedback.
• Analytical Mindset - Data-driven approach to learning effectiveness.
• Content design expertise with creative software proficiency (Adobe Creative Suite or similar tools – Photoshop, Illustrator, InDesign, Premiere Pro, Audition, Final Cut, Articulate 360).