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- Tasks: Lead CRM strategy and drive customer engagement through innovative campaigns.
- Company: Global lifestyle brand with a focus on creativity and customer connection.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Shape the future of customer relationships in a dynamic and stylish environment.
- Qualifications: Extensive CRM experience and proven leadership skills, preferably in retail or luxury.
- Other info: Join a passionate team dedicated to elevating brand experiences.
The predicted salary is between 43200 - 72000 £ per year.
A global lifestyle brand is seeking a Senior CRM Manager to lead their Direct-to-Consumer CRM strategy across various channels. This role focuses on driving customer acquisition and retention through data-driven campaigns. The ideal candidate will manage CRM P&L responsibilities, oversee a team, and ensure brand elevation in customer interactions.
Key qualifications include:
- Substantial CRM experience
- Strong leadership skills
- Preference for candidates from the retail/luxury industry
EMEA Senior CRM Leader — AI Personalization, Hybrid in London employer: Ralph Lauren Corporation
Contact Detail:
Ralph Lauren Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMEA Senior CRM Leader — AI Personalization, Hybrid in London
✨Tip Number 1
Network like a pro! Reach out to folks in the retail and luxury sectors on LinkedIn. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your successful CRM campaigns. This will help us see how you can elevate our brand.
✨Tip Number 3
Be ready for the interview! Research the company’s current CRM strategies and think about how you can improve them. We love candidates who come prepared with ideas.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates like you!
We think you need these skills to ace EMEA Senior CRM Leader — AI Personalization, Hybrid in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Senior CRM Manager role. Highlight your CRM experience and any leadership roles you've held, especially in the retail or luxury sectors.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share your passion for customer engagement and how your data-driven approach has led to successful campaigns in the past.
Showcase Your Achievements: Quantify your successes in previous roles. Whether it's increasing customer retention rates or driving acquisition through innovative strategies, we want to see the impact you've made!
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, we can ensure your application gets the attention it deserves and you can easily track your progress!
How to prepare for a job interview at Ralph Lauren Corporation
✨Know Your CRM Inside Out
Make sure you’re well-versed in CRM strategies, especially those related to customer acquisition and retention. Brush up on data-driven campaigns and be ready to discuss how you've successfully implemented these in your previous roles.
✨Showcase Your Leadership Skills
As a Senior CRM Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've led teams in the past, focusing on how you motivated them and achieved results together. This will show that you can elevate brand interactions effectively.
✨Understand the Brand's Positioning
Research the global lifestyle brand thoroughly. Understand their values, target audience, and market positioning. Be prepared to discuss how your vision for CRM can align with their brand elevation goals and enhance customer experiences.
✨Prepare for P&L Discussions
Since this role involves managing CRM P&L responsibilities, brush up on your financial acumen. Be ready to discuss how you've managed budgets in the past and how you plan to drive profitability through effective CRM strategies.
