Ralph Lauren Corporation in London seeks a CX Manager within the EMEA CIX team to shape and deliver customer strategies that drive retention, loyalty and long-term value across digital and retail touchpoints. You will partner with Digital Marketing, Ecommerce, Clienteling and Data Strategy to turn insights into growth opportunities and impactful experiences aligned with the luxury brand.
You will lead omni-channel customer journey optimisation, segmentation and personalisation initiatives, while
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EMEA CX & Growth Lead - Omni-Channel (Luxury) in London employer: Ralph Lauren Corporation
Ralph Lauren Corporation is an exceptional employer, offering a dynamic work culture that fosters creativity and innovation in the luxury retail sector. Employees benefit from comprehensive growth opportunities, collaborative projects, and the chance to shape iconic brand environments in vibrant flagship locations. With a commitment to excellence and a supportive team atmosphere, working here means being part of a legacy that values design and craftsmanship.
