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- Tasks: Engage with customers, generate sales, and create design presentations for Ralph Lauren Home.
- Company: Join Ralph Lauren, a global leader in premium lifestyle products with a rich heritage.
- Benefits: Earn commission on sales, enjoy a dynamic work environment, and be part of a renowned brand.
- Why this job: Be a brand ambassador, connect with clients, and contribute to a culture of inclusion and creativity.
- Qualifications: 1-3 years in luxury home retail, excellent interpersonal skills, and proficiency in design software.
- Other info: Opportunity to attend industry events and collaborate with designers and architects.
The predicted salary is between 36000 - 60000 £ per year.
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren\’s reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company\’s brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world\’s most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
Through our Cultural focus behaviour\’s demonstrate a true passion and respect for the Ralph Lauren Home customer, product and RL trade showroom environment. Embrace our Winning Culture by consistently meeting the business sales objectives through delivering the 5 keys steps of service to Create , Connect , Convert , Confirm , Continue in store and via our digital platforms. Identify new opportunities and generate sales to support the strategic growth of the Home Collection Business. Liaising closely with the Sales team to support and also with Interior Designers, Architects and Developers and retail clients you will be acting as a brand ambassador.
Commission: 1% commission of sales paid in arrears and once target hit there is a 2% commission.
Essential Duties & Responsibilities
• Welcome and assist the customer (Connect) identify their needs (Convert) concluding the transaction (Confirm) comply the customers details into the data base in order to (Continue) to stay connected (Continue) and maintain the highest level of service
• Exceed client expectations and demonstrate in depth knowledge of Ralph Lauren Home products and lifestyle collections.
• Consistently meet store, personal sales objectives and KPI\’s by delivering an elevated and personalized level of service and communication to all customers in store and via outreach
• Very good understanding of interior spaces, ergonomic and proportions
• Create design presentations & inspiration boards that illustrate RL design concepts
• Select and specify RL decorative items including furniture, lighting, finishes, accessories and rugs.
• Create and maintain budgets. Report on ongoing business and pipeline
• Generate quotes and track projects from point of purchase through to delivery and installation
• Communicate Product and Customer feedback to buyers and managers
• Attend industry networking events and socialize with our target customers
• Participate in showroom activities including but not limited to: Daily maintenance standards front and back of house in line with the Ralph Lauren Brand Image directives, Inventory, Replenishment, Product transfers, New product launches and Seasonal floor changeovers and contribute to store briefs and training
• Perform opening and closing showroom duties as needed.
• Exhibit pride through a positive demeanor, body language, personal presentation and dress standards in line with the RL expectations
• Always adhere to all company policies and standard operating procedure
Experience, Skills & Knowledge
• 1-3 strategic cyles specifically in the luxury Home sector
• Has proven successful knowledge specifically in the luxury Home sector and retail
• Excellent interpersonal skills with the ability to build and maintain strong working relationships.
• Identifies and acts on self-development opportunities to improve performance
- Communicates with confidence (verbal and written) and maintains highest level of professionalism
- Highly organized and proactive individual, capable of multi-tasking within a fast-paced environment
- Able to read and understand architectural/construction drawings and sketch/diagram space plans and fixture layouts
- Proficiency in Adobe Creative Suite and Microsoft Office
- AutoCAD and/or SketchUp a plus
- 3D and CGI rendering proficiency a plus
- Ability to source and select decorative items
- Budget and project management skills
Sales Professional- Home (Harrods) employer: Ralph Lauren (Corporate, Stores)
Contact Detail:
Ralph Lauren (Corporate, Stores) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Professional- Home (Harrods)
✨Tip Number 1
Familiarise yourself with Ralph Lauren's Home Collection and its unique offerings. Understanding the brand's aesthetic and product range will help you connect with customers and demonstrate your passion for the products during interviews.
✨Tip Number 2
Network within the luxury home sector by attending industry events or joining relevant online communities. Building relationships with interior designers, architects, and other professionals can provide valuable insights and potential referrals.
✨Tip Number 3
Showcase your design skills by creating a portfolio that includes design presentations and inspiration boards. This will not only highlight your creativity but also demonstrate your understanding of interior spaces and customer needs.
✨Tip Number 4
Prepare to discuss your experience in meeting sales objectives and KPIs. Be ready to share specific examples of how you've exceeded client expectations and contributed to business growth in previous roles.
We think you need these skills to ace Sales Professional- Home (Harrods)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Ralph Lauren's brand values and product offerings, especially in the Home sector. This will help you tailor your application to reflect your alignment with their culture and customer expectations.
Highlight Relevant Experience: Emphasise your experience in the luxury home sector and any relevant sales achievements. Use specific examples that demonstrate your ability to meet sales objectives and provide exceptional customer service.
Showcase Your Skills: Mention your proficiency in tools like Adobe Creative Suite, AutoCAD, or SketchUp if applicable. Highlight your organisational skills and ability to manage projects effectively, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that connects your passion for interior design and customer service with Ralph Lauren's mission. Make sure to express your enthusiasm for the role and how you can contribute to their success.
How to prepare for a job interview at Ralph Lauren (Corporate, Stores)
✨Know Your Products Inside Out
Make sure you have a deep understanding of Ralph Lauren Home products and lifestyle collections. Familiarise yourself with the brand's history, values, and key offerings so you can confidently discuss them during the interview.
✨Demonstrate Your Sales Skills
Prepare to showcase your sales experience, particularly in the luxury home sector. Be ready to share specific examples of how you've met or exceeded sales targets and how you connect with customers to understand their needs.
✨Showcase Your Design Knowledge
Since the role involves creating design presentations and inspiration boards, brush up on your knowledge of interior design principles. Be prepared to discuss how you would approach selecting decorative items and creating cohesive design concepts.
✨Exude Professionalism and Passion
Your demeanor and presentation matter. Dress appropriately for the interview and convey your enthusiasm for the brand and the role. Show that you embody the positive attitude and pride that Ralph Lauren expects from its team members.