Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 3,000 employees worldwide, the Rakuten International businesses include market leaders in e-commerce, digital marketing, advertising, communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community. Rakuten Advertising delivers performance-driven, brand-driven, and people-driven ad solutions that help the world’s top brands connect with unique, highly engaged audiences – from first impression to final sale. Backed by industry-leading technology, global media properties, and the largest, high-quality partner network, Rakuten Advertising taps into decades of data and experience to develop the strategies and ad experiences that will drive engagement, sales, loyalty, and beyond. A leader in the industry since its beginnings, Rakuten Advertising is a division of Rakuten Group, Inc. (4755: TOKYO), one of the world’s leading internet service companies. The company is headquartered in San Mateo, California, with offices throughout EMEA, APAC, LATAM, and North America. Learn more at RakutenAdvertising.com. Job Description:Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community. JOB SUMMARY:We are seeking for a results-oriented Associate HRBP to work with HRBPs in delivering comprehensive HR services to designated business units. As a member of our HRBP team, not only will you provide guidance to your client groups, but you will have the opportunity to build processes and directly help our teams develop and scale. This role requires someone who can succeed in a challenging and fast-paced environment and work very well with multiple stakeholders. The ideal candidate will bring creative and effective ideas and solutions to a growing organization to cultivate an amazing and innovative culture.KEY RESPONSIBILITIES:Build and maintain working relationships with managers, and employeesProvide guidance and support to managers and employees on HR policies, procedures and best practicesSupport HRBPs in executing initiatives aimed at improving the organizational health and development for specific business unitsDevelop HR metrics to generate valuable data insights for business to identify trends as it relates to employee headcount, employee turnover, hiring etc.Support HRBPs in annual calibration, merit, and equity planning process for various client groupsSupport HR alignment by collaborating with HRBPs and various HR functions across the business to drive consistent execution of HR servicesCollaborate with HRBPs and our Talent Acquisition Team to support the hiring processThoughtfully engage with employees on general queries about compensation, career frameworks, internal mobility, and real-life scenarios in need of coachingWork on a variety of HR projects and programs to set the HRBP team for successReview and manage monthly audits to identify inconsistencies, errors and discrepanciesAssist in conducting employee investigations and partner with the employee relations teamSupport performance management process including performance reviews and coaching.Leverage AI-powered tools and data analytics to enhance HR metrics, identify trends and support data driven decision making for business units.Support the implementation and optimization of HR technology solutions, including AI-driven platforms to streamline HR processes and improve efficiency.QUALIFICATIONS:Proven track record of driving for results and successfully completing complex projectsDemonstrated ability to influence people managers and gain commitment for new ideasAbility to prioritize work, and effective time managementCollaborative mindset and ability to work effectively with a global teamExcellent communications and interpersonal skills including the ability to effectively communicate with employees at all levelsGood understanding of Employee Relations and US employment lawsExperience or working knowledge of general immigration processPrior experience partnering with COE’sProficiency in using Excel and the ability to quickly learn new softwareWorkday experience will be a plusStrong facilitation skills is a plusFamiliarity with AI applications in HR, including predictive analytics, talent intelligence platform and automation tools is highly desirable.A demonstrated aptitude for learning and adopting to new technologies particularly those leveraging AI, with a strong desire to innovate using AI.MINIMUM REQUIREMENTS:A Bachelor’s Degree in Human Resources Management, Business Administration, or equivalent experience is required with a preference for an advanced degree in Human Resources or Business Administration2-4 years of HR Generalist experience in roles of progressively increasing scope and in matrixed, high-growth, organizationsStrong organizational and project management skills#LI-ES1Five Principles for SuccessOur worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.Always improve, Always Advance - Only be satisfied with complete success - KaizenPassionately Professional - Take an uncompromising approach to your work and be determined to be the bestHypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territoryMaximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smileSpeed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your teamSummaryLocation: London, United KingdomType: Full time
Associate HR Business Partner employer: Rakuten
Rakuten International is an exceptional employer, offering a dynamic work culture that fosters innovation and teamwork in the heart of London. Employees benefit from extensive growth opportunities, mentorship programs, and a commitment to client satisfaction, all while being part of a global leader in e-commerce and digital marketing. With a focus on professional development and a supportive environment, Rakuten empowers its team members to excel and make a meaningful impact in their roles.
