At a Glance
- Tasks: Lead the product lifecycle for Viber's fintech initiatives and optimise user experiences.
- Company: Join Rakuten Viber, a leading super-app with millions of users worldwide.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborate with diverse teams and drive product decisions backed by data.
- Why this job: Make a real impact in fintech by enhancing how users manage their money.
- Qualifications: 4+ years in Product Management, strong analytical skills, and B2C mobile app experience.
The predicted salary is between 60000 - 80000 £ per year.
Rakuten Viber is one of the most popular and downloaded apps in the world. Working with us provides a unique opportunity to influence hundreds of millions of users and be part of the journey that makes us a true super-app. Our mission is to make people’s lives easier by enabling meaningful connections—from sharing precious moments with family, to managing business relationships and pursuing passions. We are also rapidly expanding our ecosystem into the fintech space with Viber Pay simplifying how our global community manages and moves money.
We’re looking for an experienced, highly analytical Product Manager in the Fintech domain who can turn complex data into actionable product initiatives. You will own the strategy, roadmap and execution for how millions of users discover, activate and stick with Viber Pay / Viber’s fintech products. You will work at the intersection of product-led growth, compliance, marketing, fraud, and legal across multiple markets. Product Managers at Viber lead all aspects of their product and drive cross-functional teams to deliver outcomes. You will own the product backlog, UX, and feature definition, continuously striving to improve KPIs through rigorous experimentation and data analysis.
You will be part of a dedicated squad, working closely with Engineering, Data, Design, Marketing, and Support teams to prioritize development based on quantitative impact. You will be the analytical mastermind behind our top-of-funnel conversion, geographic expansion, and the delicate balance between a frictionless user experience and robust compliance. We are open to candidates with experience in either onboarding/growth and cards (or one of these areas), with a strong focus on mobile user experience and data-driven decision-making.
Responsibilities
- End-to-End ownership: Drive the product lifecycle from ideation to launch for all fintech onboarding and growth initiatives. Define clear success metrics, own the KPIs, and continuously iterate based on post-launch performance data.
- Maximize conversion through experimentation: Optimize the top-of-funnel and redesign landing pages using rigorous A/B testing, cohort analysis, and funnel tracking.
- Eliminate friction relentlessly: Dive deep into behavioral data and user journey mapping to identify critical UX bottlenecks, systematically streamlining data entry and collection to reduce drop-off rates.
- Card Lifecycle Management: Define and manage the end-to-end user journey for physical and virtual cards from application and issuance to spend management and card controls.
- Integrate compliance intelligently: Build elegant user flows that meet strict Risk, Fraud, and KYC requirements using data to strike the perfect balance between security and seamlessness.
- Scale globally: Lead product readiness for new geographic markets by analysing local market data, user trends, and regional fintech behaviors.
- Lead and inspire your squad: Guide a dedicated team of engineers and designers, fostering a culture where product decisions are backed by data while aligning seamlessly with Support, Marketing, and Compliance.
Requirements
- 4+ years as a Product Manager in the Fintech or Consumer Payments space, with specific experience in Growth/Onboarding and/or Card products (digital wallets, or card management).
- Strong B2C Mobile App experience with a deep, quantitative understanding of mobile user behavior and UX optimization.
- Exceptional Analytical Skills: A proven track record of using product analytics platforms (e.g., Mixpanel, Amplitude), BI tools (e.g., Tableau, Looker), and SQL, to diagnose funnel bottlenecks, build hypotheses, run experiments, remove product friction and drive growth.
- Cross-Functional Leadership: A strong leader with excellent interpersonal skills who can use data to build consensus and drive alignment across diverse teams.
- Communication: Fluent English with the ability to translate complex data and product concepts into clear, compelling narratives for stakeholders.
Advantages
- Direct experience with KYC/AML onboarding flows and driving growth for digital banking app with millions of users.
- 0 to 1 consumer product experience - you’ve built something from scratch.
Product Manager, Fintech in London employer: Rakuten Viber
Rakuten Viber is an exceptional employer that offers a dynamic work environment where innovation meets collaboration. As a Product Manager in the Fintech space, you will have the opportunity to influence millions of users while working alongside talented professionals in a hybrid model that promotes flexibility and work-life balance. With a strong focus on employee growth, data-driven decision-making, and a culture that values meaningful connections, Viber empowers its team members to thrive and make a significant impact in the fintech landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager, Fintech in London
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those at Rakuten Viber. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your analytical skills! Prepare to discuss how you've used data to drive product decisions in past roles. Bring examples of A/B tests or user journey improvements you've made.
✨Tip Number 3
Be ready to dive deep into product strategy. Think about how you would approach the Viber Pay product lifecycle and be prepared to share your ideas during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace Product Manager, Fintech in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Product Manager in Fintech. Highlight your experience with mobile apps, data analysis, and any relevant projects that showcase your ability to drive growth and improve user experience.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about fintech and how your skills align with our mission at Viber. Share specific examples of how you've turned complex data into actionable insights in previous roles.
Showcase Your Analytical Skills:We love numbers! Include examples of how you've used analytics tools to diagnose issues and drive product improvements. Mention any A/B testing or user journey mapping you've done to optimise user experiences.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to see your application and get you into our system. Plus, it shows you're keen on joining our team at Viber!
How to prepare for a job interview at Rakuten Viber
✨Know Your Fintech Stuff
Make sure you brush up on the latest trends in fintech, especially around onboarding and growth strategies. Familiarise yourself with Viber Pay and how it simplifies money management for users. Being able to discuss specific features and their impact will show your genuine interest and expertise.
✨Data is Your Best Friend
Prepare to talk about your experience with product analytics tools like Mixpanel or Tableau. Have examples ready where you've used data to drive decisions or optimise user experiences. This role is all about turning complex data into actionable insights, so demonstrate your analytical prowess.
✨Showcase Your Leadership Skills
Be ready to discuss how you've led cross-functional teams in the past. Highlight instances where you’ve aligned diverse groups towards a common goal, especially in a product context. This will illustrate your ability to inspire and guide your squad effectively.
✨Communicate Clearly
Practice translating complex product concepts into simple narratives. You’ll need to convey your ideas clearly to stakeholders who may not have a technical background. Think of ways to simplify your past experiences and make them relatable to the role at Viber.
