Product, London, UK (hybrid), April 7 2025
DescriptionRakuten Viber is one of the most popular and downloaded apps in the world. Working with us provides a unique opportunity to influence hundreds of millions of our users and to be part of the journey that makes us a super-app. Our mission is to make people\'s lives easier by enabling meaningful connections, from precious moments with family and friends, through managing business relationships to pursuing their passions.
We are seeking a highly skilled Director of Product Management with extensive experience in customer-facing mobile app payments. You will be responsible for driving the vision, strategy, and execution of our Viber Pay product. The ideal candidate will have a background in e-wallets, digital payments, or similar payment-focused products, with a proven track record of delivering innovative and scalable solutions in a fast-paced environment. You will report directly to the VP of Product and collaborate with cross-functional teams to ensure a seamless and user-centric payment experience for our customers.
Responsibilities- Lead the Viber Pay product roadmap, from ideation to execution, ensuring alignment with the company\'s overall product vision and business goals.
- Collaborate closely with engineering, design, and data teams to create and deliver seamless mobile payment solutions that enhance the user experience.
- Develop and implement strategies for growing Viber Pay\'s user base, increasing transaction volumes, and driving revenue growth.
- Drive market research and analysis to identify emerging trends in digital payments and e-wallets, using insights to inform product direction and feature development.
- Define, measure, and optimize key product KPIs such as transaction success rates, user satisfaction, and customer retention.
- Partner with legal, compliance, and risk teams to ensure that the product adheres to local regulations and security standards in all target markets.
- Work closely with the VP of Product and senior leadership team to influence company-wide strategies and initiatives.
- Lead a team of product managers and mentor them in developing their skills and career growth within the organization.
- 7+ years of experience in a Director of Product Management role, preferably in payments, e-wallets, or similar customer-facing mobile app products.
- Strong understanding of the payments ecosystem, including transaction processes, payment gateways, and security protocols.
- Experience leading product teams through full product lifecycle, from ideation to launch and beyond.
- Excellent communication and leadership skills, with the ability to influence stakeholders at all levels of the organization.
- Strong analytical skills with experience in using data to drive product decisions and measure success.
- Familiarity with mobile app development and a user-centered design approach.
- Experience working with global teams and launching products across multiple markets.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Product-Fintech London, UK (hybrid)
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Rakuten Viber. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Rakuten Viber.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Rakuten Viber. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Rakuten Viber and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Rakuten Viber how you can be a team player!
How to prepare for a job interview at Rakuten Viber
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Rakuten Viber.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Rakuten Viber's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
